We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely stay, bring your babies!” 5 of 5 stars
Review of Hotel Chinzanso Tokyo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Hotel Chinzanso Tokyo to your Saves list
Hotel Chinzanso Tokyo
5.0 of 5 Hotel   |   2-10-8 Sekiguchi, Bunkyo 112-8667, Tokyo Prefecture (Ikebukuro)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #1 of 20 Hotels / Ryokan in Bunkyo
Certificate of Excellence 2014
OKC, OK
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Lovely stay, bring your babies!”
5 of 5 stars Reviewed 2 days ago NEW via mobile

We love this hotel. Access from Narita takes a couple of hours from landing. We took the Skyliner bound for Ueno, changed to the J.R. Yamanote line at the Nippori stop. We took the train to the Meijiro stop. A quick walk across the street to the bus stop for Bus 61. 10 minute bus ride to Chinzanso stop and you're here. The grounds are lovely. The staff are top notch, typical Japanese hospitality but even more pronounced, commensurate with the class of the hotel.

The hotel offers breakfast vouchers for either Il Teatro for western style breakfast or Mizuno for Japanese style breakfast. The voucher is for ¥3100 and you can select from set menus. We chose the western style breakfast and it was just okay. We also ordered room service our first night in. Aside from being overpriced (like all room service), it was fine. They have a great variety.

The bathrooms are lovely. Private toilet area, deep tub, and a spacious standing shower stall.

The gardens are unbelievable. So peaceful and beautiful.

The staff is outstanding. We traveled with our one-year-old twins. They have a long list of convenience items for babies and are happy to provide them. We called the desk and asked for diapers as we hadn't had the chance to get to the drugstore. A staff member was at our door in less than 3 minutes with a selection of diapers. They're so helpful.

This has been such a relaxing experience. We will certainly be back.

I would definitely recommend this hotel to families, especially those with babies.

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

330 reviews from our community

Traveler rating
    197
    105
    16
    9
    3
See reviews for
102
85
19
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I only stayed one night, but from the moment I walked up to the door of the lobby, I could not have been made to feel more special.

There wasn't a single element I would criticise - the gardens are stunning, the spa superb and the massage was incredible. Without doubt the most professional, tension relieving hour one could experience.

It's definitely at the classy and sophisticated end of the hotel scale, rather than a funky, contemporary hotel, but if that's your style of hotel, you will adore it.

Stayed April 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
71 reviews 71 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just having spent ten wonderful days in the Chinzanso Hotel we must say the stay has been wonderful. The garden is beautiful.

location wise, a good ten minute walk to the closest subway and not an easy WLL on the way back as the hill go the hotel is a little steep, but a nice walk and easy to find the subway.

We paid 3000 yen from the hotel to Tokyo Station which is really not so bad.

Only negative about the hotel is that there are very few restaurants withing walking distance and the hotel prices are too expensive.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
65 reviews 65 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The lobby and rooms are absolutely beatiful. The beds and showers are great. Garden views from the rooms perfectly match the nature sounds that can be played thoughout the bedroom. Staff is friendly and helpful. We were placed in a room with incorrect bed arrangement and they immediately resolved the problem in a calm and pleasant manner. One of the nicest hotels I have ever slept in. Truly marvelous.

Stayed April 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 9, 2015 via mobile

What I like the most is the hotel is surrounded by gardens and it has walking path in it. It's so relaxing. All the staff of the hotel are kind and helpful. It's good to families to stay in. Breakfast is delicious and nice, not so many varieties of food though

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
hotelchinzansotokyo0, フロント オフィス マネージャー at Hotel Chinzanso Tokyo, responded to this review, 3 weeks ago
Dear Suwana-Sama,

Thank you for your recent stay at our hotel and for leaving a TripAdvisor review. We were happy to read that you had a great stay and were satisfied with our staff and facilities. The garden is indeed stunning and has a different charm in every season. At the moment several varieties of cherry trees are blooming and the trees along the river are getting pinker and pinker. We do hope you will have another chance to come and stay with us.

With warm regards from Tokyo where the cherry trees are coloring the streets pink!


Yuichiro Maeno
Front Office Manager
Hotel Chinzanso Tokyo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Where to next?
Top Contributor
217 reviews 217 reviews
111 hotel reviews
Reviews in 92 cities Reviews in 92 cities
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is the first time that I stayed in the property since it ceased being a Four Seasons, but to be honest you can't notice the difference. This is a very good hotel, with beautiful grounds and good facilities. It is a bit annoying that prices in the bar (and in the mini-bar!) are outlandishly expensive, but that's life. Overall this property never disappoints, and I would certainly come back again.

Room Tip: Rooms facing the garden have a beautiful view.
See more room tips
  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelchinzansotokyo0, フロント オフィス マネージャー at Hotel Chinzanso Tokyo, responded to this review, 3 weeks ago
Dear Back_to_Sandringham Sama,

Thank you for returning to our hotel after the change from Four Seasons to Hotel Chinzanso Tokyo. We were glad to see that you were satisfied and did not notice a difference in the level of service. Our staff is always doing more than their utmost to provide the best service they can. Of course the property, with the huge garden and several cultural assets, has not been changed and makes you feel you are in the country side even though you are right in one of the biggest cities in the world.
We hope to see you again in the near future.

With regards from our hotel which is about to be surrounded by pink cherry blossoms!


Yuichiro Maeno
Front Office Manager
Hotel Chinzanso Tokyo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015 via mobile

We had the impression we were the only non-Japanese in the hotel but were made to feel very welcome during our entire stay. The staff were wonderfully friendly and professional and the hotel itself is spotless, beautiful and the garden is a tranquil getaway in this mega-capital which is constantly busy. If you go just north of the hotel you can find quaint shops and small local restaurants that do not cost a fortune (the hotel restaurants are wonderful but pricey). But I do recommend the Japanese Grill restaurant. Outstanding food and service and a unique experience. We would both go again any time we visit Tokyo.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelchinzansotokyo0, フロント オフィス マネージャー at Hotel Chinzanso Tokyo, responded to this review, March 2, 2015
Dear Armando B-Sama,

Thank you for your recent stay at Hotel Chinzanso Tokyo and for leaving your very positive review on this site. We were very happy to read that you find the hotel “superb” and the staff “magnificently attentive”.
You had the impression that you were the only non-Japanese guests. Maybe while you were staying with us, there were few non-Japanese guests, but there are days and weeks that it is the opposite. For example, this week foreign guests outnumbered the Japanese guests.
We will pass on your comments to the rest of the hotel and restaurant staff. They will be glad to see that their efforts and smiles are more than appreciated by the guests.
You already mentioned that you will come back when you visit Tokyo again. We are therefore looking forward to welcoming you again.

With our warmest regards,


Yuichiro Maeno
Front Office Manager
Hotel Chinzanso Tokyo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Chinzanso Tokyo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Chinzanso Tokyo

Address: 2-10-8 Sekiguchi, Bunkyo 112-8667, Tokyo Prefecture
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Bunkyo > Ikebukuro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Bunkyo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Chinzanso Tokyo 5*
Number of rooms: 260
Official Description (provided by the hotel):
Hotel Chinzanso Tokyo is located uptown in Mejiro. While it is in the heart of Tokyo, the hotel is surrounded by our spacious scenic green garden, which gives the hotel an aura of quiet serenity. The property consists of three buildings: the hotel, the plaza and the tower; and a traditional-style Japanese garden. The hotel has 260 rooms, 36 banquet halls, 5 wedding facilities and 12 restaurants. The garden lets our guests experience the four seasons through its changing colors: camellias bloom in the winter, cherry trees bloom in the spring, fireflies fill the garden in the summer and the leaves change colors in the autumn. Please come and see why so many of our guests are awed by the changes of the seasons in the garden. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Agoda, HotelTravel.com, Otel, Despegar.com, Hotels.com, Rakuten, TripOnline SA, Odigeo, Fastbooking and EasyToBook so you can book your Hotel Chinzanso Tokyo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Tokyo At Chinzan-So
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Four Seasons Tokyo
Bunkyo Four Seasons
Hotel Chinzanso Tokyo Japan

Owners: What's your side of the story?

If you own or manage Hotel Chinzanso Tokyo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.