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“Got married here: Perfect service and an amazing venue” 5 of 5 stars
Review of Balbirnie House

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Balbirnie House
4.0 of 5 Hotel   |   Balbirnie Park, Markinch KY7 6NE, Scotland   |  
Hotel amenities
Ranked #1 of 1 hotels in Markinch
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Got married here: Perfect service and an amazing venue”
5 of 5 stars Reviewed June 11, 2013 via mobile

If u are considering Balbirnie as a wedding venue, just go for it!!! We cannot recommend them highly enough. From the very first contact we had with the hotel through to the organising and finally the big day they were so supportive, patient and understanding. They have the day organised so well and the service was excellent. Words fail to describe how happy we were with the whole experince and would recommend to anyone that can, book now and book the bridal suite for a second night if you can!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas R, Owner at Balbirnie House, responded to this review, June 28, 2013
Hello Joe, and absolutely delighted to hear that all was as it should have been with the wedding, as I always say - 'Today is not a Dress Rehearsal for tomorrow'. We are so very humbled indeed to have received the top wedding award in the country for 7 out of the last 9 years, and this year we now have on very proud display, Letters of Congratulations from both The Scottish Parliament, and The House of Commons. A testament for the entire team, and most especially of all in these contexts, our wedding planners, they are just the best!

Thank you so much for denoting 5 Star review, we are over the moon to hear your comments.

We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated.
For all daily updates and photographs, please do head on over and join our Facebook page. (Also now on Twitter personally, talking daily about what goes into our operations, just click Follow.)

To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.

From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news Guest Comment sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.

If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss.

Best wishes, Nicholas Russell/ General Manager/ Balbirnie House - 1992 – Present
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 31, 2013

Stayed here on Friday 17th May. Hotel was recommeded to us by a friend. We are fussy people staying away and like everything to be just right. I can't recommend the staff highly enough. Having stayed in some 5 star hotels, they are not a patch compared to the Balbirnie team. Hospitality staff who smile nowadays we find is very rare. Everybody was so helpful and pleasant and looked after us very well. We had a very nice meal in the Orangery. Excellent wine list and good choice of food menu. The deserts were a highlight of the dinner. Nice ambience in the restaraunt also. First visit for us but will not be our last. Already looking forward to our next stay.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas R, Owner at Balbirnie House, responded to this review, June 28, 2013
Hello Lobster! You know something - lobsters are renowned for not giving anything to charity! Why not? Because they are shellfish! :-)

Thank you so much for your kind review, we are very grateful indeed for your denoted 5 Stars, it is lovely to hear when we have delivered or exceeded expectations. We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated.

Please do contact me directly when you are next visiting, so I can ensure the arrangements are in order.

For all daily updates and photographs, please do head on over and join our Facebook page. (Also now on Twitter personally - BalbirnieHouse, talking daily about what goes into our operations, just click Follow.)

To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.

From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news Guest Comment sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.

If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss.

Best wishes, Nicholas Russell/ General Manager/ Balbirnie House - 1992 – Present
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 13, 2013

Attended a wedding at this venue, but also had a tour of the hotel. What a fantastic location, rooms excellent and big. The food was very good and for an hotel of this nature the cost of drinks was very reasonable.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas R, Owner at Balbirnie House, responded to this review, May 23, 2013
Hello SummerSun, and many thanks for your kind 5 Star review, much appreciated by all at Balbirnie House. Delighted to hear that you enjoyed your visit, weddings are certainly a significant part of life at Balbirnie.

Whilst on the verge of replying to your comments, I received an email from TripAdvisor to say that Balbirnie is to be the recipient of their 'Certificate of Excellence'. That'll be that then - I am off down to the pub to celebrate!

SummerSun - as it has been your review which prompted that result, please do get in touch when you next intend to visit, a bottle of chilled champagne will await with our compliments.

Whilst writing, I also convey the news that Balbirnie House is featured as the Exclusive Fife destination in the new copy of BRIDES magazine (CD:ROM), which is the Conde Nast sister publication to Vogue and Tatler. 70,000 copies now in circulation.

Text as follows: ‘An iconic wedding venue, renowned especially as Scotland’s Party Central for large weddings, and phenomenal celebrations. 6 times the recipient of the award for Scotland’s top wedding venue at the annual hotel of the year awards, Balbirnie House is a simply fabulous destination, the crème de la crème of the UK wedding scene. The magnificent Grade A Listed 1777 property sits as the centrepiece of a beautiful 400 acre park, in the heart of Fife ... The house itself blends elements of stunning country vintage, with contemporary chic. As closely associated with glamour as a wedding venue can ever be ... Memories are made of this! ...’

Onwards we go!

It was very kind of you to take the time to write, much appreciated.
For all daily updates and photographs, please do head on over and join our Facebook page. (Also now on Twitter personally, talking daily about what goes into our operations, just click Follow.)

To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.

From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news Guest Comment sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.

If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss.

Best wishes, Nicholas Russell/ General Manager/ Balbirnie House - 1992 – Present
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 6, 2013

I stay here for business and it is a great location. A wonderfully converted old country house with stunning reception rooms and very good bedrooms. Many of them based over several rooms that have been knocked through.
It is a shame that it does not have a pool but that it is. The food is very good, and friendly service.
The only other thing is that they charge for internet connection and in these days I still slightly object to paying £11 for an internet connection. A lot of other hotels are now including this. The rooms are fairly priced and so an additional £11 per day soon adds up,

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas R, Owner at Balbirnie House, responded to this review, May 8, 2013
Hello Hugh, delighted to hear your positive comments, and that you considered Balbirnie to be a Wonderful Country House. it certainly is that.

By the look of things however, you stayed at Balbirnie some time ago, as months ago we have successfully enabled FREE WiFi for the entire premises!!!!!!!!! Not to worry, and that is of course in place for your next visit.

We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated.
For all daily updates and photographs, please do head on over and join our Facebook page. (Also now on Twitter personally, talking daily about what goes into our operations, just click Follow.)

To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.

From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news Guest Comment sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.

If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss.

Best wishes, Nicholas Russell/ General Manager/ Balbirnie House - 1992 – Present
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2013

Due to unforseen circumtances we had to change the day of the booking. This was done without fuss or bother and in fact when we arrived we had been upgraded to a better room. Staff, food and room all excellent.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas R, Owner at Balbirnie House, responded to this review, May 8, 2013
Hello Mary, delighted to hear that you enjoyed your visit, and many thanks for denoting a 5 Star review, very much appreciated by all at Balbirnie.

We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated.
For all daily updates and photographs, please do head on over and join our Facebook page. (Also now on Twitter personally, talking daily about what goes into our operations, just click Follow.)

To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.

From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news Guest Comment sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.

If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss.

Best wishes, Nicholas Russell/ General Manager/ Balbirnie House - 1992 – Present
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 1, 2013

This was our first time and what an outstanding place to stay. I believe its just been voted wedding hotel of the year. 7 times out of 10. Magnificent golf course in the grounds.Nicholas the proprietor must be proud as well he should be. Service,food,drinks,decor cod not be better

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas R, Owner at Balbirnie House, responded to this review, May 2, 2013
Hello Davy, many thanks for your kind comments, and on behalf of all at Balbirnie, our gratitude for denoting a 5 Star review.

Many thanks for highlighting about the new awards, now pride of place in our front hall, as you have seen. What a night we had at the annual hotel awards on Sunday night. On behalf of the entire brigade, I very humbly convey:

- 2013 Wedding Hotel of the Year – simply incredible, as that is now 7 years out of 9.

- 2013 Gold Laurel Trophy for Passion and Performance Par Excellence.

- 2013 Business Excellence Social Media Laurel, 'for Switched on Businesses in Hospitality, in recognition of a year of Excellence'.

To put things in context with the Wedding Hotel of the Year award. The Scottish Wedding Directory now lists some 335 wedding venues. The awards this year, following the initial public and client nominations, were subjected to the scrutiny of 38 judges. And then the physical visits commenced. 9 regional winners then selected, and the result announced in Glasgow, at a glittering awards dinner attended by some 550 of Scotland's top hoteliers.

So, there we are - history made again, and a wonderful credit to every single member of the brigade at Balbirnie. I guess we must be doing something right. So, in that context where do we go from here, how do we stay ahead of the curve? Well, as always we shall continue to do our best. As I have been suggesting to everyone at Balbirnie for these last 21 years: 'Today is not a dress rehearsal for tomorrow'. (!!!!!!)

Onwards we go then, the house is currently looking internally at its best in history, and the grounds this spring and summer are presented to a level - for wedding photography in particular - which is just fabulous.

For all daily updates and photographs, please do head on over and join our Facebook page. (Also now on Twitter personally, talking daily about what goes into our operations, just click Follow.)

Davy, It was very kind of you to take the time to write, much appreciated. As a wee celebration for denoting the first mention of the new awards, just let me know when you are next visiting. A bottle of Champagne awaits on the house.

To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.

From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news Guest Comment sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.

If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss.

Best wishes, Nicholas Russell/ General Manager/ Balbirnie House - 1992 – Present
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 28, 2013

just back from a 1 night DBB break. we have been many times and was married there 10 years years. we strongly disagree with one of the reviewer from the restaurant page who said that the staff were 'stuffy'. our experiences are always positive. the staff, both the experienced and the new training ones are always helpful and friendly without being intrusive.
dinner at the orangery was delicious. the food is not too fancy or overworked but fresh and well cooked. a slight gripe is that i would have liked an option of sirloin steak from the grill menu but i am aware that that is a very personal preference.
the room was a standard double and was fine, comfortable bed, clean, good sized dressing table and large mirror. although, if you can afford to push the boat out, the four poster bedroom is definitely worth it.
looking forward to our next stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicholas R, Owner at Balbirnie House, responded to this review, April 30, 2013
Hello DR1P, We are absolutely delighted to hear that you enjoyed your visit to Balbirnie House so much. It was very kind of you to take the time to write, much appreciated.

Many thanks for denoting a 5 Star review, that is a lovely compliment from a Senior Reviewer.

Just let us know when you are next visiting, we can easily arrange an Aberdeen Angus sirloin. At the moment we are only featuring Fillet, Ribeye and Flat Iron, the latter of which is certainly getting my vote these days. (Melted butter with garlic, lemon and chopped parsley - delicious.)

To read a further selection of our monthly guestbook comments and reviews, from guests known to have stayed in our hotel, or who have visited as a guest, please do take just a few moments to visit our web site.

From the many lovely emails, cards and letters which we receive, and in tandem with our guestbook records, every month we take a selection of those additional comments and place them on our latest news Guest Comment sections. As always, our thanks to Donna Reid from our reception team, who takes the time every month to collate all of those very lovely comments and reviews. These can of course be fully trusted, and accepted as reality.

If there is ever any element of guest dissatisfaction whatsoever, then I would always ask please that any guest with any complaint, no matter how small, contacts me personally to discuss.

Best wishes, Nicholas Russell/ General Manager/ Balbirnie House - 1992 – Present
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Balbirnie House

Address: Balbirnie Park, Markinch KY7 6NE, Scotland
Location: United Kingdom > Scotland > Fife > Markinch
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Markinch
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Balbirnie House 4*
Official Description (provided by the hotel):
Balbirnie House is a quite unique multi-award winning country house hotel which combines understated luxury with superb service and outstanding value. Widely acknowledged as one of the finest of the privately owned small luxury hotels in Scotland, Balbirnie offers a wonderful experience, whatever the occasion of your visit. Fine food, lovely surroundings and above all a real sense of friendly Scottish hospitality combine to create quite a unique setting for today’s house guests to enjoy. ... more   less 
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Also Known As:
Balbirnie House Hotel Markinch
Balbirnie House Markinch, Scotland

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