i stayed at this spa in May 2011, not long after it opened.
When booking, the manager was very accomodating in offering my sister and i seperate rooms, since i use a wheelchair and none of the single rooms were suitable.
we arrived to have our baggage portered directly from the car and found our cases in our rooms after check-in.
The grounds are lovely - the mix of modern build in older grounds has been done to a very high specification and the over-all feel is contemporary yet in-keeping.
the bedrooms were lovely with plenty of space and storage and the bed itself was one of the most comfortable i have slept on.
the facilites in general are ok. the spa and pool section is quite good - we were not fortunate enough to see the foot baths in use but the sauna's and spa's were never overcrowded. the only downside was that there is only 1 pool so when the aqua classes are being held, you do not have the opportunity to swim.
outside of the pool, the grounds are truly lovely - with the large lake and stone walls, the gardens have been personally tended to over the years and it is pleasantly difficult to overlook the family connection and history of the property. both by sister and myself felt that it would make a beautiful and unique wedding venue for a summer wedding.
other than the gym, which was very small and lacking equipment, i was very happy with the facilites in general: there is plenty of indoor and outdoor space to relax, including a 'library' which was rarely frequented despite the arrary of books and computers / free internet.
when attending upstairs for treatments you are greeted with a lovely lounge to wait in and the best massage chairs i have tried to date. the staff are pleasant and put you at ease.
unfortunately the massage experience itself was not without fault. the rooms for treatments have been allocated above drying rooms and it is impossible to ignore the sounds of washing / drying machines. this would be my greatest criticism of the spa and could easlily be improved.
the food was as expected - the breakfast and lunch offered a familiar and high-class standard with options to suit all. the evening meal was much more elaborate, and although i was able to select an option for each course, i did feel that the food was a little too much over-complicated and the non-incusive drinks were very expensive even at just-outside-london rates (£8 for a cosmo)!
over all, i would rate this spa as an 8 out of 10, i am definately planning to return, but in the hope of a few minor, but necessary changes.
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