We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not worth the stars” 2 of 5 stars
Review of Tryp Gran Sol

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Tryp Gran Sol to your Saves list
Tryp Gran Sol
4.0 of 5 Hotel   |   Rambla Mendez Nunez 3, 03002 Alicante, Spain   |  
Hotel website
  |  
Hotel virtual tour
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Up to 25% discount
Ranked #33 of 51 Hotels in Alicante
Oslo, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not worth the stars”
2 of 5 stars Reviewed July 15, 2013

The photos and the rating of 4 stars was not as expected. This hotel should rather have been rated a between 2 and 3 stars. Rooms were very bad. Even when we offered to pay an extra fee to get upgraded and got to see the room we could get for an extra fee we realized that the standard overall on the rooms were poor. The AC did not work. We also met some other guests at the hotel that had the same experience. I would not recommend this hotel if you want a 4 star hotel.
But, the staff in the reception was serviceminded. I guess the hotel got its 4 stars in the 70s.
Knut

Room Tip: I would not recommend to book a room at this hotel if you are looking for a 4 star hotel.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miryam_TRYPGS, Director de Relaciones con Clientes at Tryp Gran Sol, responded to this review, July 18, 2013
Dear Knut P, I am Miryam Aliaga, Guest Experience from Hotel TRYP Alicante Gran Sol. Thank you very much for trusting us as your choice for your vacation. We are really sorry if our service and facilities wasn't at your standard. We will do all we can to improve for your next visit. Thank you again for your comments, that help us to improve in our service day by day. Kind regards, Miryam Aliaga - E-Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

365 reviews from our community

Traveler rating
    52
    95
    95
    67
    56
See reviews for
36
178
17
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oslo, Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 1, 2013

I went to Alicante with my boyfriends family, and we stayed in Tryp Gran Sol for 4 nights. Great location, close to Alicantes restaurants, shops and beach. The room was OK, but in need of a makeover. An old style room. The AC did not work, slept with the windows open. A bit noisy, we stayed in the fifth floor. Lobby area is new and modern, with sofas for the guests. Free wifi.
Breakfast was good - not great. Fresh fruit and pastries.
I recommend the hotel, but ask for a room in one of the top floors. GREAT view.

Room Tip: Ask for a room with harbour view on the top floors
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miryam_TRYPGS, Guest Relations Manager at Tryp Gran Sol, responded to this review, July 12, 2013
Dear Carina B, I am Miryam Aliaga, Guest Experience from Hotel TRYP Alicante Gran Sol. Thank you very much for trusting us as your choice for your vacation with your family. Your words give us excitement and strengh to continue in our daily work and offer to our passionate customers an unforgettable experience. Take a chance the next visit and try our Superior Rooms, they are renovated! You will fall in love with our new rooms and aour spectacular views!!! Thank you again for your comments. Hope to see you again! , Miryam Aliaga - E-Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 11, 2013

We stayed here for only a night in Alicante in May 2013. The hotel is the tallest building overlooking the marina so the view of the marina is pretty good especially at breakfast. We arrived at the hotel very late at night so I didn't really get a chance to see what kind of view we had. The room was fairly ok for the price paid. I was not expecting too much as it was not a five star hotel. The hotel is in a central location and walking distance to many restaurants and bars.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miryam_TRYPGS, Departamento de Recepción y Reservas at Tryp Gran Sol, responded to this review, June 14, 2013
Dear KendraBlair, on behalf of Miryam Aliaga, Guest Experience from Hotel TRYP Alicante Gran Sol I want to thank you very much for choosing us for your stay in Alicante and for your comments. Your words give us excitement and strengh to continue in our daily work and offer to our passionate customers an unforgettable experience. Hope to see you again! Kind regards, Mrs. Sevilla guest Experience department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
valencia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 1, 2013

4stars??? Not even close. The room is shoddy. Will add the pics of the multiple chips and stains, the hanging blind, etc.later. Looks as though it hasn t been painted since the 70s. Too late for me now but please take heed and steer well away. .Just to be fair staff is fine.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miryam_TRYPGS, Guest Relations Manager at Tryp Gran Sol, responded to this review, June 5, 2013
Dear vlctraveller, I am Miryam Aliaga, Guest Experience from Hotel TRYP Alicante Gran Sol. Thank you very much for trusting us as your choice for your vacation. We are really sorry if our service and facilities wasn't at your standard. We will do all we can to improve for your next visit. Thank you again for your comments, that help us to improve in our service day by day. Kind regards, Miryam Aliaga - E-Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwickshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2013

Just spent a week at this hotel. Have to admit I was really worried after reading the reviews prior to our visit. We booked a premium room which was light, spacious, clean and had fabulous views. The room was serviced daily and the linen changed on alternate days. The staff couldn't have been more helpful, both in reception and in the restaurant. We have stayed in hotels all over the world, so we are able to compare. The location is perfect for the beach, the marina and the city. There is no getting away from the fact that the hotel is tired, but as for all other aspects, no complaints whatsoever. People should remember that we get what we pay for, and location, in this case, is key.

Room Tip: Would definitely choose a premium room wit sea view.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miryam_TRYPGS, Guest Relations Manager at Tryp Gran Sol, responded to this review, May 27, 2013
Dear Josephine G, I am Miryam Aliaga, Guest Experience from Hotel TRYP Alicante Gran Sol. Thank you very much for choosing us for your stay in Alicante and for your positive and wonderful comments. Your words give us excitement and strengh to continue in our daily work and offer to our passionate customers an unforgettable experience. Hope to see you again! Kind regards, Miryam Aliaga - E-Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 7, 2013

I can only echo the other contributions as this hotel is the pits! It’s tragic; it could not be in a better location! It’s in one of the best cities in Spain it’s by a marina a beach a city shops and restaurants. I hope Tryp/Melia management read these reviews and go to the hotel and retrain the staff. There was an old Spanish guy on reception who was surly rude and officious. Has he not noticed the unemployment situation in Spain, I am sure there are 1000 people who would love his job.

This hotel must be avoided; there are 20 others within a short distance that are much better.

Room Tip: I understand they have refurbished rooms, insist on one!! And do not pay extra.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miryam_TRYPGS, Guest Relations Manager at Tryp Gran Sol, responded to this review, May 8, 2013
Dear ChampagneChuck, I am Miryam Aliaga, Guest Experience from Hotel TRYP Alicante Gran Sol. Thank you very much for trusting us as your choice for your vacation. We are really sorry if our service and facilities wasn't at your standard. We will do all we can to improve for your next visit. Thank you again for your comments, that help us to improve in our service day by day. Kind regards, Miryam Aliaga - E-Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed May 6, 2013

You cannot miss this hotel on the skyline as it towers above Alicante. We stay in Alicante about 4 times a year and in fact used to live there. When we were booking our wedding anniversary trip I wanted something central and this came up at what looked a fair price. I now know why it is cheap but I cannot understand why it has 4 stars, at best it is 1 maybe 2 if you were generous!

The problem is I think it was built way back when and has never been modernised. An example is one of those old fashioned “through the wall” air conditioning units; you see them in the movies when someone stays at an old motel. Everything is patched up and just worn out.

Good things…. Well we had a €20 room credit and I had lunch from room service that was good, it is so central you are on the marina the beach the old town and the Rambla.

Bad things… shabby rooms (and not in a good way), no room clean during our stay, very noisy hotel due to it being a perfect location for the bars and clubs of the old town, so between 4-6am all the party animals return so don’t expect a night’s sleep.

This is a TRYP hotel and part of the Melia group, the Melia hotel where we normally stay is the same star rating, 500 yards away but a world apart.

Alicante is an amazing city and is worthy of a visit but in the name of all that is right and holy “DO NOT STAY HERE!!!”

Room Tip: One at another Hotel
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miryam_TRYPGS, Guest Relations Manager at Tryp Gran Sol, responded to this review, May 8, 2013
Dear DaleK182, I am Miryam Aliaga, Guest Experience from Hotel TRYP Alicante Gran Sol. Thank you very much for trusting us as your choice for your vacation. We are really sorry if our service and facilities wasn't at your standard. We will do all we can to improve for your next visit. Thank you again for your comments, that help us to improve in our service day by day. Kind regards, Miryam Aliaga - E-Guest Experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Tryp Gran Sol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tryp Gran Sol

Address: Rambla Mendez Nunez 3, 03002 Alicante, Spain
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Alicante
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#9 On the Beach Hotel in Alicante
#12 Luxury Hotel in Alicante
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tryp Gran Sol 4*
Number of rooms: 123
Official Description (provided by the hotel):
The Tryp Gran Sol hotel is located in the heart of the city of Alicante, opposite the sea and with spectacular panoramic views. With an original style and superior comfort, the hotel has been completely renovated in recent years and now provides 123 comfortable rooms, modern meeting rooms equipped with the latest technology, and a restaurant located on the 26th floor allowing diners a glimpse of the city's beauty and history. Highly personalised and professional service and excellent value for money, ideal for both business and leisure travellers. 13 golf courses within only 15 km. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Melia, Priceline, Orbitz, Despegar.com, Agoda and Expedia so you can book your Tryp Gran Sol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tryp Gran Sol Hotel Alicante
Tryp Alicante Province
Sol Melia Alicante Province

Owners: What's your side of the story?

If you own or manage Tryp Gran Sol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.