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“A lovely location ....” 3 of 5 stars
Review of Melia Alicante

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Melia Alicante
4.0 of 5 Resort   |   Plaza del Puerto 3, 03001 Alicante, Spain (Ensanche Diputación)   |  
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Ranked #2 of 46 Hotels in Alicante
GreenLeadersBronze level
Croydon, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“A lovely location ....”
3 of 5 stars Reviewed December 4, 2013

The hotel location is absolutely perfect – the views are amazing. The buffet breakfast is plentiful and really tasty – so much selection. The rooms are clean and very roomy. Although the towels are very hard and exfoliate your skin when you dry (and a couple had holes in!). The reception staff (apart from one gentleman) were very unhelpful and not very friendly eg when we asked for a restaurant recommendation around the port we were told that all the restaurants were good! Also when we checked in, we gave our passports and when we came to sign the registration forms all the names and addresses were for completely different people. In the bar you had to go up to order your drinks (although once we were able to order at our table) and then had to go to the bar again to sign the drinks tab. On the final day when I paid the bill – I asked the receptionist a few queries and she sighed at me!

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaAlicante, Director de Relaciones Públicas at Melia Alicante, responded to this review, December 9, 2013
Dear Guest,

It has been very kind of you, that you took the time to let us know in TripAdvisor about your experience in Melia Alicante!

We are sorry to hear that you were not satisfied with all our services. We apoligize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan.

On the other hand, we are glad to hear that you liked the room, breakfast and our location.

We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable.

Best regards,

María Tomás
Guest Experience Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,485 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
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English first
Espoo, Finland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 28, 2013

We had a spledid weekend at the hotel. We took an upgrade to Premium rooms with sea view. Such a wonderful room with spectacular view ovet the beach. Morning sun made it easy to wake up! Service was good at the fromt desk too, depends on person, I found very helpful lady who provided great advice where to eat and where to go etc.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaAlicante, Director de Relaciones Públicas at Melia Alicante, responded to this review, November 29, 2013
Dear guest,

It is a pleasure to receive your kind words about your last experience with us. Thank you for having taken your time to send us your positive remarks about it.

We appreciate to hear that we cover your expectations this time with our services and facilities and that you enjoyed in our new category of room: Premium.

We hope to see you soon in Melia Alicante. We will be glad to welcome you again!

Best regards,

Laura Redondo
Guest Experience Manager
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Rockingham, Australia
Top Contributor
103 reviews 103 reviews
38 hotel reviews
Reviews in 63 cities Reviews in 63 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 23, 2013

We found the hotel very easily, it is in a fantastic location next to the marina. There is car parking next to the hotel however even with the hotel's 10% discount this was very expensive. Check in was fast and efficient a bit lacking in friendliness though. Our room was large, clean and comfortable. We didn't eat in the restaurant as it was expensive and there was an excellent selection of more reasonably priced restaurants nearby. A good base for an Alicante stay. You get free entry to the casino when staying at The Melia also. Recommend the hotel.

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaAlicante, Director de Relaciones Públicas at Melia Alicante, responded to this review, November 25, 2013
Dear guest,

Thank you very much for your time and for sharing with other TripAdvisor users your experience in Meliá Alicante.

We appreciate a lot all your comments, only by knowing the opinion of our guests we are able to be in a constant improvement. The Hotel do not have own parking, we have a special rate for our custumers with the parking located right next. If you keep the car in this parking during 24 hours is 19,25€

On the other hand, we are glad to hear that you liked the room and our location and we really hope to see you here once again soon!

Kind regards,

María Tomás
Guest Experience Assistant
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Alicante
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 22, 2013

The hotel was in an excellent location with the marina on one side and the sea on the other so every view was lovely! The view from the breakfast room was stunning. Any requests for extra pillows or to explain the safe in the room was dealt with in minutes. The staff in the bar were polite and friendly as were the reception staff. A good holiday hotel that was so well placed for the city. So much choice for eating out we didn't know where to start! The tapas bars were amazing and really cheap. Everything was in walking distance, and the beach was incredible, cleaned every night. The hotel is perfectly placed for an excellent stay! Try the cafe on the beach side with the white chairs for fab food and view.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaAlicante, Director de Relaciones Públicas at Melia Alicante, responded to this review, November 25, 2013
Dear guest,

Thank you for posting a comment in Tripadvisor and in this way sharing your opinion about Melia Alicante with others users.

Please do not hesitate that it makes us extremely proud to know that we managed to exceed y
our expectations and that you had a pleasant stay with us.

It would be a big pleasure to welcome you once again soon!

Best regards,

María Tomás
Guest Experience Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spalding, United Kingdom
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 22, 2013

Beautifully located, with breathtaking views of the sea front from the breakfast hall.

Comfortable rooms with good quality fixtures and fittings.

Breakfast is varied and of good quality for this type of hotel.

Bar is well staffed and service is generally good.

My only problem was that the key card kept getting wiped, which meant to trips to reception from the other end of the hotel. Reception seemed to think I kept the card next to my mobile (I didn't).

Good option and reasonable value, although not cheap.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaAlicante, Director de Relaciones Públicas at Melia Alicante, responded to this review, December 9, 2013
Dear Mr. Sisco,

Thank you for reporting us your experience after your stay at Melia Alicante! It is a real honor to know that you enjoyed it.

We hope you visit us again and of course we will be very pleased to welcome you.

Best regards,

María Tomás
Guest Experience Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2013

We stayed in a premium room overlooking the bay. Perfect for a rest & and very nice room. Superfriendly staff. The breakfast buffet is ok but the view you have from the breakfast room is super relaxing (seaview).

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaAlicante, Director de Relaciones Públicas at Melia Alicante, responded to this review, November 22, 2013
Dear guest,

First of all, many thanks for taking your time to share with other Tripadvisor users about your experience in Melia Alicante.

Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations. Also, we appreciate a lot all your comments regarding our service and facilities.

On the other hand, we are so happy to know that you enjoyed your stay with us and we remain at your entire disposal.

Best regards,

María Tomás
Guest Experience Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dundee, United Kingdom
Top Contributor
141 reviews 141 reviews
51 hotel reviews
Reviews in 39 cities Reviews in 39 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed November 18, 2013

We decide to go back and booked well ahead for a Level Suite
The reception is on a separate floor and very welcoming
The Room seemed smaller than last time and one heck of a walk from reception but still very nice with a great balcony ,we were on the end of the building so the balcony bent around the corner so we had great views all around ,it was great for people watching
The hotel is situated in a great area and easy walking distance to all of the Alicante area
The Ladies who look after reception and the Level area are the real stars of the Hotel keeping everything topped up
The breakfast down stairs is wonderful and all the staff are great
We are not sure about the turn down service is it out dated two corners of the bed turned down and maybe a fresh towel and the absolutely most terrible thing only one tiny chocolate yes only one little tiny bar of Chocolate
On arrival we asked for diet soft drinks in the mini bar ( free) and all week it was kept topped up
We will not be back its time to move to another area and another Melia Hotel
Hopefully with a room which is not 800 metres from reception and breakfast
Great Hotel well managed and very well trained staff

Room Tip: Book a level room on the fifth floor if you want sun in the morning book a sea view sun in the after...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaAlicante, Director de Relaciones Públicas at Melia Alicante, responded to this review, November 22, 2013
Dear guest,

First of all, we would like to thank you for being so kind in comment your second stay in Meliá Alicante.

We are extremely proud to hear that you were impressed with our efficient service and that you had a wonderful stay with us.

All our team looks foward to meeting you again!

Kind regards,

María Tomás
Guest Experience Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Alicante

Address: Plaza del Puerto 3, 03001 Alicante, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Alicante > Ensanche Diputación
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Alicante
#1 Green Hotel in Alicante
#2 Romantic Hotel in Alicante
#2 Luxury Hotel in Alicante
#4 Family Hotel in Alicante
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Alicante 4*
Number of rooms: 544
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Priceline, Melia, HotelTravel.com, getaroom.com, Agoda, Booking.com, TripOnline SA and Tingo so you can book your Melia Alicante reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Melia Alicante Hotel Alicante
Sol Melia Alicante
Alicante Sol Melia

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