The hotel pretends to offer an excellent quality of service, but in fact the service is much poorer than expected in average at this price.
Rooms have modest furniture. Shower water is rarely warm. Waiters get annoyed at any request. Buffet food is always the same and of poor quality. Drinks (extra) are very expensive: 5 euros for a liter of natural water!
Despite of the efficiency and kindness of room and reception staff, the general feeling is that they are trying to make more money as possible at the expenses of their customers.
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