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“pleasant but noisy” 3 of 5 stars
Review of Ruslamere Guest House, Spa and Conference Centre

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Ruslamere Guest House, Spa and Conference Centre
4.0 of 5 Guest house   |   14 Langeberg Rd | 12 Langeberg Rd, Durbanville 7551, South Africa   |  
Hotel amenities
Ranked #9 of 30 Durbanville B&B and Inns
Cape Town
1 review
1 helpful vote 1 helpful vote
“pleasant but noisy”
3 of 5 stars Reviewed January 5, 2013

Our stay was pleasant apart for two nights where we had no sleep at all due to the next room who were fighting and had embarrassing sex. It would be good to make your rooms more sound proof. Thank you





  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuslamereGuesthouse, General Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review, January 9, 2013
Thank you, we appreciate your feedback.

We would like to apologise for the unappropriate behaviour of one of our guests. We brought the review to the guests attention and they are no longer in house.

I know we cannot truly make amends after the event, but I do hope that you will accept my apologies for the incident and that we will see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    34
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    7
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    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Durbanville
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 24, 2012

We had a one day conference with management and teams from KZN, PE and Bloemfontein staying for 1 - 3 nights. Rooms were luxurious and comfortable, The conference venue GREAT. Overall experience of food is unfortunately not so good - step up a notch there and you will be the Gem of the Northern suburbs

Room Tip: I did not sleep over so can unfortunately not comment on the rooms
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuslamereGuesthouse, General Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review, January 9, 2013
Thank you very much for your positive feedback. We've made exciting changes in our F&B department resently.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 7, 2012

The conference facilities was great, staff super friendly, helpful and professional. Service great, food delicious. All round such a good experience. Will definitely make use of Ruslamere in the future...and will try out the spa next time too!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuslamereGuesthouse, General Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review, August 10, 2012
Thank you for your review - your kind words are a great encouragement to us!
We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hemanus South Africa
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 3, 2012

Ruslamere is one of the most well run Guest Houses in South Africa. Clean, Professional Staff,Magnifecently furnished and this while they are upgrading apartments.It is our first stop when we go through to Cape Town. Thanks Adell & the rest of the staff,well done will see you soon. Regards John & Lesley from Aloe Guest House Hermanus

Room Tip: Any wehave not had a bad room and this was our 4th stay
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuslamereGuesthouse, General Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review, August 10, 2012
Thank you for your review - your kind words are a great encouragement to us!
We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 9, 2012

Excellent accommodation on business away from home. The service is excellent and they accommodate you if you arrive late or leave early. It is to have friendly staff welcoming you after a long day, offering room service and assisting you with your luggage. Feels like home from home.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review, July 11, 2012
Thank you for your excellent feedback.
We are so glad you enjoyed your business trip with with us.
We hope to be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2012

We had a successful event in the well managed conference facility and were supported by efficient staff throughout the two conference days - all of them prepared to go the extra (s)mile. Accommodation was of a very high standard. Most of our delegates from Cape Town central and south and some as far as Worcester commented that access to the venue in terms of peak traffic and complexity of route was suprisingly easy. Thank you Ruslamere!

Room Tip: Found the bedroom facilities to be elegant, quiet and supportive of good rest.
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review, June 25, 2012
Thank you for your Review.
We appreciate your compliments and encouragement!
We will strive to always go the extra mile for our guests - we can't do it without you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2012

What a great experience. I would strongly advise this venue to any company wishing to have a conference here. The service is truly the best. Their accomodation is also some of the best i've seen for the price you pay. It makes it so worth it!

Thank you to everyone at Ruslamere!

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RuslamereGuesthouse, General Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review, June 21, 2012
Thank you so much for your feedback and your kind words!
We are so glad you enjoyed your conference with us.
We look forward to being of service to you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ruslamere Guest House, Spa and Conference Centre

Address: 14 Langeberg Rd | 12 Langeberg Rd, Durbanville 7551, South Africa
Location: South Africa > Western Cape > Cape Town > Durbanville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #9 of 30 B&Bs / Inns in Durbanville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ruslamere Guest House, Spa and Conference Centre 4*
Number of rooms: 40
Official Description (provided by the hotel):
Ruslamere is a celebration of the finer things in life. Situated only two minutes from the Durbanville Golf Course, and halfway between the Winelands and the Waterfront, this four-star property boasts 40 beautiful en-suite rooms, seven Conference Venues, a Day Spa and Wellness Centre consisting of a gymnasium, sauna, jacuzzi, steam room, and indoor pool. Ruslamere recently opened the doors of their newly built family restaurant the Rusty Oak a 200 seat dining masterpiece featuring an array of food from steak to duck to mouth watering Chocolate spring rolls. Public WELCOME, bookings essential. ... more   less 
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Also Known As:
Ruslamere Guest House, Spa And Conference Centre Durbanville, Cape Town, South Africa

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