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“Remote,quiet, couples place” 3 of 5 stars
Review of Mercure Brandon Hall Hotel and Spa Warwickshire

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Mercure Brandon Hall Hotel and Spa Warwickshire
4.0 of 5 Hotel   |   Main Street, Brandon CV8 3FW, England   |  
Hotel amenities
Ranked #1 of 1 Hotels in Brandon
Edinburgh, United Kingdom
Top Contributor
72 reviews 72 reviews
41 hotel reviews
Reviews in 48 cities Reviews in 48 cities
25 helpful votes 25 helpful votes
“Remote,quiet, couples place”
3 of 5 stars Reviewed July 19, 2013 via mobile

I stayed here fur one night and on arrival its nice...
The car park area is designed fur a coach and cars park on double yellow lines and park infront of the spa resort rather than walk
I asked the porter to ask about moving a car so I could get thru and waited 30 mins...
Once booked in the room was fantastic. And cozy and comfy

The use of mobile phones is poor as no signal at all however FREE WIFI theought hotel

The food I was serviced was excellent however 45 mins fur a starter, 40 mins went by and j had to ask fur the main to shock me was told 10 more mins so I declined there main as was too late to eat
Breakfast was pleasant and fresh !!!

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review, July 23, 2013
Dear fbgolfing2005
Thank you for taking the time to write a review about your recent visit to Mercure Brandon Hall Hotel and Spa. I am delighted that you enjoyed your stay and we have noted your comments about the parking and the speed of service in the restaurant.
Kind regards,
Michael Stenson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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717 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Spanish first
  • Turkish first
  • Any
English first
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 16, 2013

I have been staying at Brandon Hall for a couple of months now for work and am really pleased with the service. The rooms are lovely and the staff are very welcoming - especially Penny who has made it a very pleasant stay whilst being away from home. Give the girl a promotion!!!!

Stayed July 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review, July 23, 2013
Rixy123
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
Kind regards,
Michael Stenson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2013

We booked the spa offer as a surprise for our mums birthday .. what a fantastic day. The staff were very welcoming and on arrival we were shown around and presented with complimentary robes and slippers. We had 2 treatments each with a lovely therapist and enjoyed every second of them, especially the aromatherapy back massage, which left us totally relaxed. We swam,used the sauna and steam room several times and being a week day it wasn't busy. We ate lunch outside in such beautiful surroundings. It was a perfect day and we wouldn't hesitate to return again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review, July 23, 2013
Dear DebbieM
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
Kind regards,
Michael Stenson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 10, 2013 via mobile

We were booked on a spa offer with 2 therapies and it was a perfect day. Arrived at 10.30 and were welcomed at reception and shown round the facilities and provided with our complementary robes and slippers. Had a swim and used the steam room whilst waiting for our scalp, head and neck massage at 12 which was very relaxing. There were free lockers with a code you put in so all your stuff is safe. Then back to the pool for a swim. The pool was being cleaned 1.30-2.30 so you may want to take this into account when booking your sessions. Next up was the back massage at 2pm which was very therapeutic and the masseur did a great job. As we retired to the atmospheric relaxation room with soothing music, a lovely ambience and complimentary chilled water, before afternoon tea and scones at £9 for 2 in the hotel bar. All the staff were helpful and friendly and could not have done any more to make the day perfect.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nuneaton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2013

I must say this is one of the best hotels ive stayed in.
Every member of staff we came into contact with was freindly.
My 2 children were very impressed especialy with the leisure complex.
i would like to say a big thank you to paulina for looking after my short notice booking and will definetly stay here again.

Room Tip: Ask for room over looking courtyard no noise even with large function on
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review, July 23, 2013
Dear raggy_28
Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon.
Kind regards,
Michael Stenson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Brandon Hall Hotel and Spa Warwickshire

Address: Main Street, Brandon CV8 3FW, England
Location: United Kingdom > England > Warwickshire > Brandon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Brandon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Brandon Hall Hotel and Spa Warwickshire 4*
Number of rooms: 120
Official Description (provided by the hotel):
Surrounded by beautiful countryside amid 17 acres of its own grounds and woodland, this lovely country house was originally built as a shooting lodge to the Brandon Manor House. Mercure Brandon Hall Hotel & Spa offers 120 spacious bedrooms, stylishly decorated and furnished with all modern amenities. Whilst staying at the hotel guests will be able to use the state of the art gymnasium and 18 meters swimming pool FREE of charge. ... more   less 
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Also Known As:
Mercure Coventry Brandon Hall Hotel Brandon
Accor Brandon Hall Coventry

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