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“wonderful hospitality and atmosphere” 5 of 5 stars
Review of Panorama Palace Hotel

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Panorama Palace Hotel
4.0 of 5 Hotel   |   Piazza Scarpati 1, 80062 Meta, Italy   |  
Hotel amenities
Ranked #5 of 7 Hotels in Meta
Modena, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
“wonderful hospitality and atmosphere”
5 of 5 stars Reviewed 3 weeks ago

I discovered this fine hotel thanks to the recommendation of two friends and must say that my time there was a great pleasure. The room was bright, spotlessly clean and had a spectacular view of the water. The hotel was crowded with large groups, but I always felt that the staff had
time to answer my questions and went out of their way to be courteous. One thing I always notice as a single woman traveller is how the restaurant treats me. Panorama's was great! Because of the large groups, dinner time could have been very noisey and hurried. Instead, I was given a peaceful table near a window and was able to relax and enjoy the food. Risotto Sorrentino style was fantastic!
WiFi is available in the reception areas, not in the rooms, but that was ok, because the reception areas face the sea. Panorama also has a terrific outdoor terrace bar for the aperitif hour. Highly relaxing! I would definitely return, and have already told several friends about this hotel.
By the way, Meta is an excellent place to stay if you want to be near the sea while avoiding the crowds of Sorrento and Naples.

Room Tip: If at all possible ask for a room facing the sea. The others are probably fine, but the view of the...
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  • Stayed September 2014, traveled solo
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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137 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 10, 2014 via mobile

This hotel was awful! Just plain and simple. Staff were rude, air con (if you can even call it that) only turned on from 4pm to 7am. Hardly any hot water for a shower. No safe, no water in room you had to pay for water and also (quote from reception) "go get it yourself from the bar downstairs" no customer service from this hotel at all,Single beds when we paid for a double bed and requested one. Food wasn't the best and pretty expensive. Only good thing about the hotel is the view from the room and honestly you can get the view from any hotel. Overall worst experience I've ever had from a hotel, you guys either need to sort out your staff and customer service or maybe you shouldn't be running a hotel in the first place.

  • Stayed August 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
1 review
4 of 5 stars Reviewed August 15, 2014

We stayed at Panorama Palace in july, and we spent some of our time on one of the small terraces located on the third floor, where we played cards and talked while looking at a good view of the city and the nearby Mountains.
From our Premium rooms also located on the third floor, we had an amazing seaview. In general the staff of the hotel was very friendly and helpful.
The hotel was not very far from the beach, which was a paid beach, and somewhere between 10 and 20 minutes from the train station.

All in all we had a wonderful vacation in Meta.

Room Tip: The rooms on the third floor with seaview was definetely a lot better than if you were given one the...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

Good location with sea views, generous sized rooms and friendly day staff. Very rude and unfriendly night staff called Franco. Air conditioning in the room is ineffective and turned off completely at 7.30 am every morning- there is no warning of this anywhere!!! You need fans in the rooms to cool down. When we asked Franco at night for the fan he refused to help and was very rude in his demeanour. Breakfast is poor quality and value with limited choice - Ham appeared grey and stale to say the least. We had to pay 10 Euros per night for parking in hotel. They don't even give you a free bottle of water- charged 1.50 euros per bottle- very expensive. Meta beach is private and small but full of frienly locals. Close to hotel is a fantastic restaurant called Bar Antoinette, super food, reasonably priced, family run and friedly.

Room Tip: If you do stay here, ask for fan in the room from outset
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  • Stayed August 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 30, 2014

Checked in to this hotel a week back, outside looks good and the lobby is nice. The staff were brilliant and the food was okay but very limited choice at breakfast. Entered the room on the first day, there was one working plug socket which later stopped working resulting to use the shaver plug in the bath room. Cleaner didn't replace sheets but just made the beds with the same covers. The towels were very thin and wouldn't dry you enough. The view outside was amazing and you had a panorama view by the hotels outside bar. Overall the stay was fairly poor and i wouldn't stay again.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankara, Turkey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

Marvellous view). Perfect staff. The best receptionist I have ever met. Thanks Teodoro we love you. Very clean hotel. We wanna visit that hotel again. Love from Turkey))). Breakfast and coffee were my husband's favorite. Tolga and İpek

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 10, 2014

My friends and I stayed here near the end of the summer. Perched high up on a hillside in Meta di Sorrento, overlooking the water, this hotel was a wonderful surprise. The rooms were more spacious than any others that I have encountered in most modest budget hotels in Europe. The air conditioning was on and cold, and the water was calling to us from below. If you walk down the switchback road from the hotel, you end up in a great little black sand cove perfect for swimming and relaxing. We ate dinner in the hotel twice and were pleased with our meals both times. All in all, this is a wonderful find located close enough to larger towns to be accessible, but removed enough to feel relaxing.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Panorama Palace Hotel

Address: Piazza Scarpati 1, 80062 Meta, Italy
Location: Italy > Campania > Province of Naples > Meta
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 7 Hotels in Meta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Panorama Palace Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Panorama Palace Hotel is located on a panoramic Cliff overlooking the Gulf of Naples and Sorrento Peninsula. Not far from a sandy beach the hotel offers from basic to sea view and family rooms all with ensuite bathroom. A rich buffet breakfast is served every morning free of charge. At guest disposal a jacuzzi pool, 1 internal bar and 1 exteranl bar overlooking the sea, garage (extra fee), restaurants and events room. ... more   less 
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Also Known As:
Hotel Panorama Palace
Panorama Palace Sorrento
Panorama Palace Hotel Italy/Meta

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