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“Poached Egg (3 Stars ***)” 3 of 5 stars
Review of Hotel Alpenhof Hintertux

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Hotel Alpenhof Hintertux
4.0 of 5 Hotel   |   Hintertux 750 A, Hintertux 6293, Austria   |  
Hotel amenities
Ranked #1 of 7 Hotels in Hintertux
Scotland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Poached Egg (3 Stars ***)”
3 of 5 stars Reviewed March 13, 2014

Overall Hotel Alpenhof scores 3 stars (Poached eggs) – see grading system below:

1 star = Pickled egg
2 stars = Scrambled eggs
3 stars = Poached eggs
4 stars = Scotch eggs
5 star = Eggs Benedict

In Favour of Hotel Alpenhof (the Magnificent 7)

1. Location. A cracking, commanding position at the head of the valley. For Alpine skiing it’s a short (free) 2 minute bus ride to Gondola 1. For X-Country/ Langlauf skiing it’s a (free) 2 minute bus ride down the valley to an excellent Langlauf Loipe/ touring track.

2. Design. Traditional Alpine style-building, very well thought out and arranged over 8 floors (4 above & 4 below main hotel entrance level). Well-equipped and kitted out with masses of carpentry skills on show. The best bit is the indoor basketball/ badminton/ sports hall. Full height, glass viewing area for spectators. Magnificent. Games room with pool table, table footy and PS3 (no FIFA though which forced us to try new games – perfect)

3. Facilities. Excellent & fairly comprehensive facilities. Good size pool with adjacent steam room for approximately 4 people, ready supply of snacks, refreshments & towels. More extensive adult only sauna & solarium facilities.

4. Rooms. Spacious, comfy, gleaming

5. Food. Ample, Austrian fayre generally excellent, often included ‘foam’, occasionally trying-too-hard, a little repetitive (*see also poached eggs below)

6. Personal Touches. Sweet personal touches included a night time sledging activity hosted by the charming Dengg brothers, bedside book(s) available for purchase (including the excellent book by Franz X.Buhler “Out of the head and into the heart”)

7. Innovation. Wow. Brilliant idea. A ‘family roll of honour’ board proudly showing the family names of loyal customers. To qualify it appears you and your family need to have stayed a minimum of 10 times. Then you qualify for a badge showing the number 10 with your family name – displayed along with other families on the family roll of honour. Lots of 10’s, plenty of 20’s – some pushing 100! Amazing loyalty. Rewarding loyalty in this way - super idea. Also we liked the ‘meet the team photo board’ showing the Hotel Alpenhof staff.

Against (the Dreadful Duo)

1. Service. Somewhat chequered.
- Reception service – tip top & as it should be.
- Restaurant service – a muddle. It was unclear who was looking after us. It felt like a cast of thousands with no single person taking care of you. Service was somewhat brusque, formal and rushed (perhaps because dinner is typically 5 courses +). Don’t expect restaurant staff to be chatty, personable and conversational.
- Room Service – adequate but lacking attention to detail & refinement. We had to request a child’s bathrobe on Day 5 of our holiday – in spite of providing ages at check in on Day 1. Laundry service had to be specifically requested via reception (this was unclear from the laundry instructions and baskets in the room)

2. Food. Be warned. If you like poached eggs for breakfast, proceed with caution. On Day 1 poached eggs were cooked & served perfectly with a sprig of fresh parsley crowning each egg – Bravo chef. On Day 2 it took 3 requests and approximately 45 minutes for the requested poached eggs to arrive. When they did arrive they were undercooked/ raw – and without the crown of the previous day. On Day 3, poached eggs arrived reeking and swimming in vinegar-water (egg white appeared grey/ white). Ditto Days 4 and 5. Then gave up. Awkward.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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357 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2014

Everything, and I mean everything about the hotel was first rate. Excellent staff - friendly, attentive, courteous, and willing to share lots of info about the local area. The suite was spacious, stylish, clean, quiet, and comfortable. The breakfasts and dinners were superb, offering everything you can think of. The spa/sauna pure relaxation - has anything you need to relax your muscles after a skiing day! Fascinating atmosphere. Compliments to the chef!!!
We had everything to make our vacation just perfect!

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mechelen, Belgium
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 22, 2014

Last summer we went for the first time to Hotel Alpenhof in Hintertux. It was a wonderful experience. The room, excuse me - the spacious suite - was very comfortable. We had a terrace on both sides of the suite with splendid view on the mountains.
Every day, you could easily make fantastic walks, starting directly at the hotel, each very different in nature, from easy to challenging.
Before your departure, there is a very extensive and energetic breakfast waiting for you. Also the Supper was particularly nice: light, varied, vegetarian option and above all: very high quality.
The staff was extremely helpful. For children, the surroundings are very fine: with a swimming pool and children's play rooms in the hotel, a small playground near the hotel and those beautiful mountains, holiday was great. In short, you want to enjoy a carefree holiday, in a beautiful setting with great food, then you know where you need to be. Not to mentione the wellnes with numerous possibilities ...

Room Tip: Our room, one of the more spacious suites, was wonderful. We had two bathrooms, two toilets - one s...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Velden am Woerthersee, Austria
1 review
5 of 5 stars Reviewed February 18, 2014

Stayed for a long skiing weekend. Spacious room, excellent breakfast buffet, gourmet dinners, very efficient service, charming family owners, beautiful spa including good sized indoor pool, sauna, steam rooms, free car parking in underground garage and more.... Will definitely return!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leuven, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2014

Absolute must.
Very friendly staff.
From 2 pm hot buffet (self-service): free: so basically, not halfpension, but fullpension
Delicious breakfast; Evening: refined restaurant worth a star.
Hotel and rooms are spacious + terrace.
Perfect hygiene.
Swimming pool, sauna etc stylish
50 mtr from bus stop (free bus to ski resort every 5 min)

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 12, 2014

One of the nice jewels of hotels in Austria.
very friendly staff, very helpfull,
very nice spacious rooms and bathrooms.
very cosy bar, smoking room.
delicous food above expectation.
large wellness (sauna, hammam, ...)
skibus in front of hotel to ski area.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Prague, Czech Republic
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2014 via mobile

We are currently enjoying a very special level of friendliness and hospitality in the Alpenhof. We were greeted by a warm handshake and welcome by the receptionist, followed by a refreshing drink in the bar served by an extremely attentive waiter who had never seen us before but already knew our name and room number. This just set the service tone for the week! My partner eats Gluten and Dairy free so when we arrived for dinner on the first night there was three types of gluten free bread and a waitress fully aware of her needs and explanation of the way the chef would alter his excellent food to suit. How caring!
The facilities from the ski room to the spa and gym are brilliantly thought out. The decor is charming and the quality of the whole place quite refreshing. The big difference is that you in no way feel that this is anything other than a family run hotel where the guests are truly respected. No false corporate culture here, just a relaxing atmosphere with facilities and gastronomic delights offered all day. The skiing is fantastic too!

Stayed January 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alpenhof Hintertux

Address: Hintertux 750 A, Hintertux 6293, Austria
Location: Austria > Austrian Alps > Tirol > Hintertux
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Hintertux
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Alpenhof Hintertux 4*
Number of rooms: 63
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