An utter disappointment. To me, this one-night stay was a glaring example of how people in the 'hospitality' business know very little about being hospitable. The place itself is in a good location in the middle of Gavoi, a charming but dead town (perhaps owed to the Easter break). The room we stayed in was clean and comfortable, why, it even had a gas fire and two bottles of water by the bedside..
Our stay proved to be an unwelcoming and frenzied experience. We arrived at 6 pm (well within the guest house's formally stated check-in timeframe). The signage in front of the place is practically microscopic, but that was soon going to become the least of our worries. We repeatedly knocked on a firmly closed and duly locked wooden main door for about 20 minutes to no avail. It started getting a bit chilly, so we decided to give the owners the benefit of doubt (everyone needs to nip out for good local produce, right?!) and potter about the old town for a bit. We came back about half an hour later - and still no response on the door. We finally found a generic note on a side wall with a few phone numbers (local format). So after using data services at international rates to figure out dialling codes, and making two international phone calls, we were told they will see you in five minutes. Ten minutes later, thankfully they did - but without a single word of apology (in any language whatsoever). They were clearly in a mad rush to get back to other businesses they run (ranging from a restaurant to a karate class to lord-alone-knows perhaps a psychiatric clinic)... So rushed us into the building for a 3 minute tour replete with instructions. And aimed to rush out. However, we needed to be on our way early the following morning (around 8 am) so we suggested paying that very evening so as to not inconvenience anyone. We were told there were no payment services at the guest house, and were therefore rushed to pay at the restaurant, where - quite to form - the card machine did not work. I was practically livid by this point, so just paid by cash (which incidentally someone else may not happen to have)... There is more, but ah, well, I am tired of typing. Besides, a complete and utter shambles like this place deserves no more than 11 minutes of my time.
- Also Known As:
- Su Caramu Guest House Gavoi, Sardinia, Italy
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