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Moana Sands Beachfront Hotel & Villas: Traveler Reviews

3.0 of 5
Titikaveka, Cook Islands
Hotel amenities
Moana Sands Beachfront Hotel & Villas
Ranked #2 of 2 hotels in Titikaveka
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109 reviews from our community

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Traveler rating
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Date Rating
Whangarei, New Zealand
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great place to chillout”
4 of 5 stars Reviewed February 3, 2013

We stayed at the villas from the 19th to 29th January, we had a 2 bedroom villa ground level,
This was our 3rd holiday in Rarotonga , We normally stayed at pacific resort, but lucky for us they were fully booked, So we thought we would try Moans sands beachfront villas , What a great place to stay , We arrived at 12.30 am so was dark outside, inside was very spacious , our teenage daughter was delighted with her room with her own ensuite,
The villa had nice tiled floors with carpet in lounge area, kitchen was fully equipped, our room with it's own ensuite was very well decorated and clean , when the sun came up , we looked out to the lagoon , open the sliding door and are only 20 paces from the water ,
The staff were very happy and very helpful, nothing was a problem .
Shop is across the road and restaurant s a short walk down road both ways , very nice cafe next door,
The swimming is very safe and great snorkling with the coral which are full of coloured fish .
We will be staying here again next time we are in Rarotonga .
We had problems with our flights and the manager was very helpful spending half day sorting flights on our behalf, Thanks Ngawai.

Room Tip: Try to get lower level rooms as you can walk out the sliding door straight on to the beach.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask john e about Moana Sands Beachfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
“We had a pleasant stay at the Villas”
4 of 5 stars Reviewed January 14, 2013

The four us (two couples) enjoyed our stay at the villa's and were very pleased with the cheerful service. We arrived well after midnight but found one of the bed's appeared unchanged. I've stayed at many places and appreciate that oversights occur so it's the putting right that counts, and though I expected my 1:30am call to be a difficult one the night service guy (whose name I don't recall) answered immediately, resolved the problem very quickly and gave us a cafe voucher for the inconvenience :-)

The location is pleasant and the accommodation tidy, with two exceptions: the higher surfaces were dusty (my height challenged wife did not notice this) and the shower had some mould. However I would stay again.

A benefit of the Villas is that they have no attached restaurant (there are plenty close enough by scooter) or pool or bar so they are peaceful. Just a small sandy yard then the beach. Adjacent to them is a convenience store, a takeaway (burgers, f&c) and a nice cafe, so very handy.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Richard W about Moana Sands Beachfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Not as good as expected”
3 of 5 stars Reviewed January 4, 2013

The hotel photos makes it looks better than it actually was....little bit run down and in need of maintenance and also i think the room need updating!

There are two Moana Sands so maybe the other hotel rooms better.

The beach is beautiful....food at hotel not good so only ate there once!

No bar or snacks during day while we were there!

Would choose another hotel if we return to the island!

James on reception was great and very helpful....thank you

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MandieSwen about Moana Sands Beachfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MS_Management, General Manager at Moana Sands Beachfront Hotel & Villas, responded to this review
January 11, 2013
Kia Orana

Thank you for choosing to stay at Moana Sands, I'm sorry to hear that your expectations were not meet during your recent stay.
I truly appreciate your feedback on the property, the restaurant & the service received.
It's only through this honest feedback that we can ensure guest satisfaction now & in the future.

Kia Manuia & Regards

Ngawai Walden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
49 helpful votes 49 helpful votes
“In need of refurbishment”
3 of 5 stars Reviewed December 31, 2012

We enjoyed our 5 night stay at this south facing small hotel which is located directly on the picturesque beach with access to the calm and beautiful waters of the lagoon. The spacious and clean rooms have small kitchenettes. The furniture and decor of the hotel is however rather tired looking and in need of refurbishment, admittably typical of much of the Cook Islands properties, Full length windows in our room opened out on to a patio with 2 chairs and immediate access to the beach and sea. 2nd & 3rd floor rooms have balcomies instead.
The connected Sands restaurant, owned independently from the hotel, provides a continetal breakfast (included in the room price) and evening meals. The breakfast was somewhat disapointing with a limited and poor quality selection of fruit, cerials and toast. Service here was mixed - for example, on market day (Saturday) the restaurant was closed for breakfast and a breafast tray delivered to some rooms the night before. For an unknown reason they missed a number of rooms (there was no more than 8 occupied) although remedial action was taken the next day to obtain a delayed breafast tray, Our one evening meal in Sands was excellent with a table beside the beach to watch the sunset and receive equally good food and service. However others in the hotel reported that the restaurant service was markedly poor on other nights.
There are few restaurants in easy walking distance other than the Little Polynesian next door.. We recommend using the free pick up and return service offered by the excellent Vaima restaurant or taking the bus into the main town.
The front desk is only manned during the day and to greet late arrivals. Particualr mention should be made of the most helpful and charming James for whom no task was too much trouble.
Overall the beachfront location and facilities cannot be faulted but feel the hotel should be refurbished and improvements made to the continental brekfast,

Room Tip: Choose ground floor rooms for direct access to beach and sea
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask GKTravellers about Moana Sands Beachfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MS_Management, General Manager at Moana Sands Beachfront Hotel & Villas, responded to this review
January 11, 2013
Kia Orana & Thank you for your feedback.

I appreciate your honest views on the property, your positive feedback on James guest services & also your disappointment in breakfast. I am glad that the missed breakfast tray was remedy quickly but appreciate that this need not to have happened. I have taken your feedback about the breakfast selection up with the owners of the restaurant to ensure that substance is maintained all the time in the variety offered.

Again thank you for your review

Kia Manuia & Regards

Ngawai Walden
General Manager
Report response as inappropriate
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Blenheim, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice but basic”
3 of 5 stars Reviewed December 22, 2012

We found the hotel room (ground floor) basic but nice. We were told by the travel agent that we did our booking through that this was the ideal honeymoon destination and that this was a 'boutique hotel' so were disappointed by the plainess of the room (which is starting to get outdated & lacked the 'wow factor'). However beach access was brilliant, the beach was stunning and staff were very friendly and helpful. I do feel that more effort is needed with regard to presentation, otherwise ratings have the potential to decline.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kiwi2_10 about Moana Sands Beachfront Hotel & Villas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Grove
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Additional Information about Moana Sands Beachfront Hotel & Villas

Also Known As:
Moana Sands Beachfront Hotel And Villas
Moana Sands Beachfront Titikaveka
Hotel Moana Sands Beachfront
Moana Sands Beachfront Hotel & Villas Rarotonga, Cook Islands - Titikaveka
Address: Titikaveka, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Titikaveka
Amenities:
Beach Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 2 hotels in Titikaveka
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Moana Sands Beachfront Hotel is located at Titikaveka on the southern coast of the island. There are six ground floor beachfront studios, six first floor beachfront studios & five top floor deluxe beachfront studios. We have four sets of interconnecting rooms (two on ground floor & two on first floor). All rooms are ABSULOTE beachfront, each with its own private balcony. Snorkelling equipment, Kayaks & beach towels are complimentary to guests. All rooms have a small kitchenette, LCD TV’s with SKY, air-conditioning & are all non-smoking. We have a hotel BBQ on the beach that is available for guests to use otherwise The Pawpaw Patch Restaurant is open daily for Breakfast & Dinner, seven days a week.Moana Sands Beachfront Villas are located at Vaimaanga, a five mins drive away from Moana Sands Beachfront Hotel. There are six villas; three on the ground floor & three upstairs. Each villa has two bedrooms and two bathrooms. All villas are ABSOLUTE beachfront, each with its own patio or balcony, Modern kitchen, Spacious open-plan lounge/dining, TV/DVD/Music System/ipod dock/Sky TV/Wifi internet. Guests have access to complimentary snorkelling gear, kayaks & beach towels. Units are fully serviced six days per week & guests are provided with a Complimentary breakfast starter pack on arrival. A BBQ on the beach is available for guests to use. All villas are air-conditioned and non-smoking. ... more   less 
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Moana Sands Beachfront Hotel & Villas
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