We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not good.. not good at all” 1 of 5 stars
Review of Hotel U-No 1

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Hotel U-No 1 to your Saves list
Hotel U-No 1
3.5 of 5 Hotel   |   Nuertinger Strasse 92, 72663 Grossbettlingen, Baden-Wurttemberg, Germany   |  
Hotel amenities
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Not good.. not good at all”
1 of 5 stars Reviewed September 19, 2013

We arrived on the afternoon of Monday 2/9/2013 to be informed by the receptionist that our rooms had been double booked and that we would have to go to another hotel. It is worth noting that we paid in full for our rooms in May with the hotel presumably receiving interest on banked money. The receptionist was completely ineffective and had to summons the manager to attempt to resolve the mess. The manager can only be described downright rude and was unable to offer any solution that was workable or viable. After raising her voice, shoulder shrugs and multiple conversations with booking.com she grudgingly refunded our money and left us with nowhere to go.
We resolved the situation by making a fresh booking in nearby Tubingen using a mobile phone as we weren’t allowed to use their WiFi as we weren’t customers.
Apart from the mess of the double booking Grossbetlingen looks like a place that can safely be given a wide berth, there appears to be little or nothing there anyway, you are probably better off in Tubingen.
On a final note Booking.com were utterly useless in this debacle and quite frankly should be avoided if possible.

  • Stayed September 2013, traveled with friends
    • 1 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

22 reviews from our community

Traveler rating
    4
    8
    6
    2
    2
See reviews for
2
6
1
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
Top Contributor
96 reviews 96 reviews
28 hotel reviews
Reviews in 52 cities Reviews in 52 cities
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed April 21, 2013

It took 20 minutes to check in - and it took two staff and a computer to do this. Finally we were shown a great room on the second floor Huge bedroom & tiny bathroom. Spotless and smelt fresh. The dining room was decorated as a traditional restaurant. We were shown to a table and then ignored for the next 20 minutes.( there were only four other tables eating) Finally we placed our order which got confused. My partners meal was perfect and I ended up somehow with just a small salad despite having ordered two other dishes. When we got hold of a waiter he implied it was our fault and rushed off to get the missing meal. The meal was just thrown together with another salad ! We asked for more drinks and none arrived. When the bill came again they charged for two salads and refused to admit they had made a mistake. It was a very poor attitude to deal with a complaint. Also you have to pay for dinner separately not at the same time as your hotel bill. It was also advertised as being in a quiet area - not true it is in an indusrial park which has lorries driving past from 6 am

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Grossbettlingen hotels

Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel U-No 1? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel U-No 1

Address: Nuertinger Strasse 92, 72663 Grossbettlingen, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Grossbettlingen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Grossbettlinge...
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel U-No 1 3.5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Priceline, Hotel.de, Odigeo and Tingo so you can book your Hotel U-No 1 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel U-No 1 Germany/Grossbettlingen

Owners: What's your side of the story?

If you own or manage Hotel U-No 1, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.