It took 20 minutes to check in - and it took two staff and a computer to do this. Finally we were shown a great room on the second floor Huge bedroom & tiny bathroom. Spotless and smelt fresh. The dining room was decorated as a traditional restaurant. We were shown to a table and then ignored for the next 20 minutes.( there were only four other tables eating) Finally we placed our order which got confused. My partners meal was perfect and I ended up somehow with just a small salad despite having ordered two other dishes. When we got hold of a waiter he implied it was our fault and rushed off to get the missing meal. The meal was just thrown together with another salad ! We asked for more drinks and none arrived. When the bill came again they charged for two salads and refused to admit they had made a mistake. It was a very poor attitude to deal with a complaint. Also you have to pay for dinner separately not at the same time as your hotel bill. It was also advertised as being in a quiet area - not true it is in an indusrial park which has lorries driving past from 6 am
Location: Germany > Baden-Wurttemberg > Grossbettlingen
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant
Ranked #2 of 2 hotels in Grossbettlinge...
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel U-No 1 3.5*
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- Also Known As:
- Hotel U-No 1 Germany/Grossbettlingen