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“Great room, but hopeless staff” 2 of 5 stars
Review of Hotel U-No 1

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Hotel U-No 1
3.5 of 5 Hotel   |   Nuertinger Strasse 92, 72663 Grossbettlingen, Baden-Wurttemberg, Germany   |  
Hotel amenities
Leeds, United Kingdom
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Great room, but hopeless staff”
2 of 5 stars Reviewed April 21, 2013

It took 20 minutes to check in - and it took two staff and a computer to do this. Finally we were shown a great room on the second floor Huge bedroom & tiny bathroom. Spotless and smelt fresh. The dining room was decorated as a traditional restaurant. We were shown to a table and then ignored for the next 20 minutes.( there were only four other tables eating) Finally we placed our order which got confused. My partners meal was perfect and I ended up somehow with just a small salad despite having ordered two other dishes. When we got hold of a waiter he implied it was our fault and rushed off to get the missing meal. The meal was just thrown together with another salad ! We asked for more drinks and none arrived. When the bill came again they charged for two salads and refused to admit they had made a mistake. It was a very poor attitude to deal with a complaint. Also you have to pay for dinner separately not at the same time as your hotel bill. It was also advertised as being in a quiet area - not true it is in an indusrial park which has lorries driving past from 6 am

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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32 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
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Additional Information about Hotel U-No 1

Address: Nuertinger Strasse 92, 72663 Grossbettlingen, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Grossbettlingen
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Grossbettlinge...
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel U-No 1 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Hotel U-No 1 Germany/Grossbettlingen

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