We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good stay. Recommended” 4 of 5 stars
Review of DoubleTree by Hilton London Heathrow

Save Saved
You added DoubleTree by Hilton London Heathrow to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
DoubleTree by Hilton London Heathrow
4.0 of 5 Hotel   |   745 Bath Road, Cranford TW5 9QE, England   |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Summer Sale - From £66
Ranked #1 of 1 hotels in Cranford
Bristol, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Very good stay. Recommended”
4 of 5 stars Reviewed April 1, 2013

Stayed for 2 nights before flying from Heathrow. The hotel was generally very clean, particularly the room. I can't really fault the room, it was clean and modern. The bathroom was well fitted, and stylish (for a hotel!). The seats in the reception area were grubby though, which gave a poor initial impression of the hotel. This needs to be addressed.
We used the bar area a couple of times, which was functional rather than pleasant. However the bar staff were friendly and helpful. The same can be said of the reception staff. We didn't use the restaurant.
On arrival I paid for 2 nights car parking, which at £11 per night wasn't too pricey. I was disappointed that after returning to the car park after an outing, the entry machine told me the car park was full (although there were actually a couple of free spaces). I checked at reception who told me I would have to park at the side of the hotel (still on hotel grounds) at my own risk.
However, overal we were happy with the hotel and would be happy to use it again or recommend it to others.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

874 people have reviewed this hotel

Traveler rating
    333
    366
    112
    38
    25
See reviews for
142
260
92
256
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 28, 2013

As usual, I was here for work. Hilton staff are always first rate, the food is good, the rooms are just fine.

Minor blip, asked for a cab and they automatically called a private hire car. Note to self to specify a metred taxi next time. Private car charged me £12 for the 1.2 mile journey to avis.

I will stay here again.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

We stayed here as a family of five for one night before an early flight from Heathrow Terminal 1. The rooms were very clean, the bathrooms were spotless and the check in staff were friendly and efficient. We did have to pay £11 for parking for the night but the hotel was such a good price that we didn't mind.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 24, 2013

Stayed one night before an early flight. Clean and functional. Room was excellent value. Staff helpful. Restaurant adequate although a bit cafeteria like and service was initially slow until one of the more senior staff took things in hand. Shuttle to airport via Hoppa bus was quick and cheap. All in all pretty much as advertised, no unpleasant surprises, and one pleasant one - a giant warm chocolate chip cookie at check-in, which was most welcome after a long and hungry drive!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Top Contributor
92 reviews 92 reviews
61 hotel reviews
Reviews in 57 cities Reviews in 57 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 24, 2013

The hotel was a bargain at 70 pounds for the night. It is only a 5 minute drive from Heathrow, and is a typical, and therefore good hotel. A comfortable room, (after the cookie!) with plenty of space. Warm, good TV, and quiet. We would definitely stay again before a flight.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Top Contributor
51 reviews 51 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 23, 2013

Visually, this is not an externally impressive hotel but once inside, it looks like any contemporary Double Tree Hotel.

It is an airport hotel, 18 minutes by the Hotel Hoppa from Terminal 3. You can buy tickets in the lobby and the schedule is well posted and accurate.
Taxis are slightly shorter and ran me 3x the costs.


The rooms are what I would expect from a nicer LHR airport hotel. Nothing missing and nothing surprising. The bed and pillow were nicer than usual and there was no significant noise from outside. There was a pant press which was a nice touch.

There is a bar and a restaurant downstairs which were good.

The staff was efficient and friendly.

Security was a step higher than most hotels since the room card key was used to access them.

It would make it comparable to the LHR Novatel and then I shop for price. As with the other LHR hotels, none are inexpensive but this is a fair market value. If you are looking for a cheaper hotel before a flight, Reading is a better option.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, Texas
Top Contributor
59 reviews 59 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed March 22, 2013 via mobile

The definitive measure of a good hotel from a great hotel is both offer a good nights sleep but the great ones give you a sense you are special and pampered for choosing their property. A Doubletree should get you in or near that great category, but this one fails to get into the "good" category because the beds were laughable (to hard un-even twins shoved together do not make a king), the room furnishings were old and run down...even the shower was ridiculous with its half glass wall in place of a shower curtain which created a lake on the floor. Nothing like stepping out of a shower into a pool of cold water. ALSO - having a stupid-bright thermostat in a dark room was unnerving. Most people want to sleep in a dark room, there was no fix as this fixture was squarely above the bed and on the main wall of the room.

Doubletree your cookies and pleasantries didn't overcome the sleeping arrangements. If you want a good nights sleep before you head out across the globe, Keep Calm and Move Along.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to DoubleTree by Hilton London Heathrow? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton London Heathrow

Address: 745 Bath Road, Cranford TW5 9QE, England
Phone Number:
Location: United Kingdom > England > Middlesex > Cranford
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Cranford
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton London Heathrow 4*
Official Description (provided by the hotel):
For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in The Brasserie where fresh produce is showcased in innovative dishes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Priceline, Travelocity, Orbitz, Expedia, Agoda, Tingo, Cheap Tickets, Hotels.com, TripOnline SA, BookingOdigeoWL, Despegar.com, getaroom.com, Venere and Otel so you can book your DoubleTree by Hilton London Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton London Heathrow, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.