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DoubleTree by Hilton London Heathrow: Traveler Reviews

4.0 of 5
745 Bath Road, Cranford TW5 9QE, England
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DoubleTree by Hilton London Heathrow
Ranked #1 of 1 hotels in Cranford
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393 reviews from our community

    Trip type
Traveler rating
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    166
    47
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    13
Date Rating
vienna, austria
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
“Doubletree Heathrow, excellent airport hotel”
5 of 5 stars Reviewed January 12, 2013

Just stayed for two nights at the Doubltree London Heathrow. It was my first stay at this hotel and it proved to be an excellent choice, if you need to stay near Heathrow.

The hotel is located in Cranford; not right at the airport but close enough to qualify as being near the airport. Although it is not in the Heathrow free ride zone, it can easily be reached by London Bus, as the bus stop is right in front of the hotel. It takes 10 minutes and Routes 105 and 111 go there from the Heathrow’s Central Bus station at terminals 1 and 3. (Cash fare is GBP 2.40 or GBP 1.40 with an Oyster card).

Alternatively, one can take the Hotel Hoppa Bus (hotel shuttle) for GBP 4.50 per person, but the cheaper and more frequent London Bus service seems to be the better choice.
Hotel rooms are modern, attractive and - typically for London - on the smaller side but by no means tiny and give enough space. My room including the bathroom was very clean. Housekeeping was definitely doing a good job. The bed was very comfortable and although close to the airport the room was absolutely quiet. The bathroom was again on the smaller side, but nice, practical and in excellent condition. Shower was also excellent : water pressure good and water temperature constant. Nothing left to be desired. The price for the room was GBP 54.-/night (including tax) which I consider a good deal for this hotel. Check in was efficient and friendly.

The only thing you have to be aware of, the there is no WIFI in the rooms, but you can connect to the internet via cable, which worked fine for me. Connection was flawless and fast. However, unless you have at least Gold Status in the Hilton Honors program, there is a steep charge for this service (GBP 12.- /24 hours). I also believe there is WIFI service in the lobby.

Breakfast was also very goood with all the choices of an English breakfast up to black pudding.#

So, really well done, Doubletree !

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask roland_vienna about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 15, 2013
Thank you for your feedback, which was a delight to read! It is fantastic to know the cleanliness of the rooms was to such a high standard, and that you found the bed so comfy! I will also pass on your praise to the staff for being so efficient and friendly. We are currently installing our own Wifi throughout the hotel which should be up and running by the end of the month, so if you have reason to stay with us again, I'm sure you will benefit from this improvement. I'm glad breakfast was great too, and would like to thank you for your kind comments. Suzie Riddell, Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great one night stay”
4 of 5 stars Reviewed January 8, 2013

A great hotel...after being based in Asia for a long time, I really value the fantastic breakfast offer. It is little far from the airport - however there is a good bus service to get you there.

Local areas seemed to have a OK selection of shops (including a Tesco supermarket for forgotten items).

I will definitely use this hotel again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask DaveInPH about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 15, 2013
Thank you for your review. I'm pleased the Breakfast choice was a welcome offer after your recent travelling. I'm also very glad to read you will be using us again, and therefore look forward to welcoming you back. Suzie Riddell, Front of House Manager
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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Most enjoyable stay”
5 of 5 stars Reviewed January 6, 2013

We have just been to London on a New Year Theatre and Dinner Dance trip, staying here for two nights bed, breakfast and evening meal (the second meal being the dinner dance on New Year's Eve). We were two couples and had a most enjoyable time. We found the hotel delightful. It was modern, fresh and attractive.The layout was open plan. We ate in the dining area which also had the dance floor. The food was excellent, both at breakfast and in the evening. The hotel looked pretty, trimmed for Christmas. There were D.J.'s both evenings. Both were brilliant. We were really pleased with our bedrooms. The staff were delightful and nothing was too much trouble for them. I would definitely recommend this hotel. Thank you to the staff for a delightful stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask twoturners14 about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 15, 2013
Thank you for your review. I'm so pleased you enjoyed your New Years Eve celebrations at the hotel, from your dining experience both nights, to the bedrooms and the staff. Thank you for recommending us and I hope we can see you again next year! Suzie Riddell, Front of House Manager
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Newark UK
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Excellent family room”
5 of 5 stars Reviewed January 5, 2013

We had two rooms before a flight from Heathrow. One was a family room which was the best family room I have ever stayed in.It was very spacious and comfortable.This hotel offers good value and extremely comfortable rooms.Highly recommended.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask anawoods2000 about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 15, 2013
Thank you for your feedback. It is lovely to read that the family room was the best you had ever stayed in! Thank you for recommending us so highly and I look forward to being able to welcome you back to the hotel. Suzie Riddell, Front of House Manager
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good value for money”
5 of 5 stars Reviewed January 1, 2013 via mobile

Me my boyfriend stayed here on New Year's Eve/day. We arrived after 1:30am and was warmly greeted by the reception and I was very surprised that I got a complementary chocolate cookie that was WARM!! It was yummy!! Never had that welcome in a hotel before. First thought on look was wow its so swanky, modern.. A lot better than we expected!
We got the room at a really good price as it was 40% online and even without that it was ok price at £89 for the night before discounted but obviously the 40% is more eye catching! And would deaf go again!
Are room was lovely, bed and pillows was VERY comfy and the carpet was so soft and spongey. Had different types of tea, coffee, milk and bottled water. it had a kettle that was clean. a packet of two biscuit, could of done with another as two of us was staying and also another English tea and there was no hot chocolate but was ok. There was also a mini iron board and iron in the room which I haven't seen before which it handy!
The bath room was nice only down thing I could say it was abit dusty in the corners of the room like near the toilet on the tiles and also in the bedroom where the bedside chests and alarm clock was full of dust when I touched it and the light switch on the bed head rest part. Otherwise I loved the room and the staff was really nice and helpful :)
Thank you for cookie! Happy New Year!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask XxnkfxX about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 14, 2013
Thank you for your feedback, which was lovely to read. I'm glad you enjoyed the complimentary signature cookie upon arrival, and that first impressions were above your expectations. I'm sorry to learn the room was dusty and will immediately be highlighting this to my Head Housekeeper. However I'm pleased that overall the room was just what you needed and it was comfy and well equipped. It is lovely to know the staff were helpful, and I hope we can welcome you back with another great offer this year! Suzie Riddell, Front of House Manager
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Additional Information about DoubleTree by Hilton London Heathrow

Also Known As:
Ramada London Heathrow Hotel
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow
Address: 745 Bath Road, Cranford TW5 9QE, England
Phone Number:
Region: United Kingdom > England > Middlesex > Cranford
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Cranford
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in Arts Brasserie where fresh produce is showcased in innovative dishes. ... more   less 
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