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DoubleTree by Hilton London Heathrow: Traveler Reviews

4.0 of 5
745 Bath Road, Cranford TW5 9QE, England
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DoubleTree by Hilton London Heathrow
Ranked #1 of 1 hotels in Cranford
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393 reviews from our community

    Trip type
Traveler rating
    150
    166
    47
    17
    13
Date Rating
Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great one night stay”
4 of 5 stars Reviewed January 8, 2013

A great hotel...after being based in Asia for a long time, I really value the fantastic breakfast offer. It is little far from the airport - however there is a good bus service to get you there.

Local areas seemed to have a OK selection of shops (including a Tesco supermarket for forgotten items).

I will definitely use this hotel again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask DaveInPH about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 15, 2013
Thank you for your review. I'm pleased the Breakfast choice was a welcome offer after your recent travelling. I'm also very glad to read you will be using us again, and therefore look forward to welcoming you back. Suzie Riddell, Front of House Manager
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Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Most enjoyable stay”
5 of 5 stars Reviewed January 6, 2013

We have just been to London on a New Year Theatre and Dinner Dance trip, staying here for two nights bed, breakfast and evening meal (the second meal being the dinner dance on New Year's Eve). We were two couples and had a most enjoyable time. We found the hotel delightful. It was modern, fresh and attractive.The layout was open plan. We ate in the dining area which also had the dance floor. The food was excellent, both at breakfast and in the evening. The hotel looked pretty, trimmed for Christmas. There were D.J.'s both evenings. Both were brilliant. We were really pleased with our bedrooms. The staff were delightful and nothing was too much trouble for them. I would definitely recommend this hotel. Thank you to the staff for a delightful stay.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask twoturners14 about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 15, 2013
Thank you for your review. I'm so pleased you enjoyed your New Years Eve celebrations at the hotel, from your dining experience both nights, to the bedrooms and the staff. Thank you for recommending us and I hope we can see you again next year! Suzie Riddell, Front of House Manager
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Newark UK
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Excellent family room”
5 of 5 stars Reviewed January 5, 2013

We had two rooms before a flight from Heathrow. One was a family room which was the best family room I have ever stayed in.It was very spacious and comfortable.This hotel offers good value and extremely comfortable rooms.Highly recommended.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask anawoods2000 about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 15, 2013
Thank you for your feedback. It is lovely to read that the family room was the best you had ever stayed in! Thank you for recommending us so highly and I look forward to being able to welcome you back to the hotel. Suzie Riddell, Front of House Manager
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good value for money”
5 of 5 stars Reviewed January 1, 2013 via mobile

Me my boyfriend stayed here on New Year's Eve/day. We arrived after 1:30am and was warmly greeted by the reception and I was very surprised that I got a complementary chocolate cookie that was WARM!! It was yummy!! Never had that welcome in a hotel before. First thought on look was wow its so swanky, modern.. A lot better than we expected!
We got the room at a really good price as it was 40% online and even without that it was ok price at £89 for the night before discounted but obviously the 40% is more eye catching! And would deaf go again!
Are room was lovely, bed and pillows was VERY comfy and the carpet was so soft and spongey. Had different types of tea, coffee, milk and bottled water. it had a kettle that was clean. a packet of two biscuit, could of done with another as two of us was staying and also another English tea and there was no hot chocolate but was ok. There was also a mini iron board and iron in the room which I haven't seen before which it handy!
The bath room was nice only down thing I could say it was abit dusty in the corners of the room like near the toilet on the tiles and also in the bedroom where the bedside chests and alarm clock was full of dust when I touched it and the light switch on the bed head rest part. Otherwise I loved the room and the staff was really nice and helpful :)
Thank you for cookie! Happy New Year!!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask XxnkfxX about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 14, 2013
Thank you for your feedback, which was lovely to read. I'm glad you enjoyed the complimentary signature cookie upon arrival, and that first impressions were above your expectations. I'm sorry to learn the room was dusty and will immediately be highlighting this to my Head Housekeeper. However I'm pleased that overall the room was just what you needed and it was comfy and well equipped. It is lovely to know the staff were helpful, and I hope we can welcome you back with another great offer this year! Suzie Riddell, Front of House Manager
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Chelsea, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
42 helpful votes 42 helpful votes
“Very quiet and a wonderful breakfast”
4 of 5 stars Reviewed December 30, 2012

We stayed at the Doubletree for one night, on December 27. We arrived after a long voyage from Plymouth (by train, coach, train) because of the flooding in south west England and were really ready just to sit back and relax for the evening. And we were able to do that easily. As others have said, when inside your room, you are not conscious of the proximity of Heathrow or the fact that planes are passing right over your head. The room was spacious and the bed extremely comfortable. Breakfast the next morning was spectacular - way more than we needed - and was included in our room rate. If I had to fault anything, it would be that the scrambled eggs were cool but everything else was hot and replenished often. We used the Hotel Hoppa and found the service to be first class and on time. Would we stay here again - absolutely!

Room Tip: Not sure if there is a bad one.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Susan R about DoubleTree by Hilton London Heathrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubleTreeLHRAirport, Front Office Manager at DoubleTree by Hilton London Heathrow, responded to this review
January 14, 2013
Thank you for your review. I'm really pleased that you could relax so easily when you arrived at the hotel and weren't disturb at all by the close proximity of the planes. It is also great to know you had a fantastic choice at breakfast. Thank you for letting us know about the scrambled egg - I will highlight this to the Head Chef to make sure we are consistent in topping up all items. I'm glad you would stay again and therefore look forward to welcoming you back. Suzie Riddell, Front of House Manager
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Additional Information about DoubleTree by Hilton London Heathrow

Also Known As:
Ramada London Heathrow Hotel
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow
Address: 745 Bath Road, Cranford TW5 9QE, England
Phone Number:
Region: United Kingdom > England > Middlesex > Cranford
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Cranford
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in Arts Brasserie where fresh produce is showcased in innovative dishes. ... more   less 
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