We stayed at the Doubletree for one night, on December 27. We arrived after a long voyage from Plymouth (by train, coach, train) because of the flooding in south west England and were really ready just to sit back and relax for the evening. And we were able to do that easily. As others have said, when inside your room, you are not conscious of the proximity of Heathrow or the fact that planes are passing right over your head. The room was spacious and the bed extremely comfortable. Breakfast the next morning was spectacular - way more than we needed - and was included in our room rate. If I had to fault anything, it would be that the scrambled eggs were cool but everything else was hot and replenished often. We used the Hotel Hoppa and found the service to be first class and on time. Would we stay here again - absolutely!

I am very consistent when reviewing airport hotels. Normally we are staying for one night for rest between onward travel. That should mean there is a restful night sleep and no hassle. I also ask that they take into account when a family is staying and have the room ready for a child to sleep there.
The Doubletree met all of those criteria and as such gets an excellent review.
The hotel is in easy reach of Heathrow either by Hoppa bus (H7 for T123, H56 T4/5) or taxi or even local bus routes. The price was excellent...really good for a London airport hotel and a main reason for us to stay again.
Service was incredible.....I have not received such positive welcoming and help at an airport hotel in a long time. The room was premade with a sofa bed for my son...as asked...and all we had to do was put my son to bed....easy...and no hassle. We left the hotel at 5am and again the reception staff were very cordial and made check out easy..even when I queried something on the bill.
One very minor gripe was when we arrived at the hotel with 3 suitcases there was no one out front to help us find a trolley and load up. Not an insurmountable problem but just a slight hindrance when trying to watch a bouncy 4 year old kid.

We will definitely use this hotel again in transit....compared to some of the other high priced hotels on the bath road it was excellent....and when only staying one night it is very difficult to complain when this property got all the basics right. Highly recommended by this traveller.

I arrived late last night 26.12.2012, to find that the shuttle buses stop running at 22.57 and the tourist info fails to mention the local buses or shuttles from other terminals but sends you to the taxi rank-I paid 25 GBP for a 3 mile stretch on boxing day as a result. This hotel is out of the airport secure zone, so a bad start was about to get much worse.

They sounded the fire alarm at 6 am- we waited in the cold for about an hour, I just had my shorts, so literally freezing. The bathroom did not have visible fire detectors but apparently it was the steam from the shower rooms that had sounded the alarms !!! This was highly unusual and I have no idea why it took them so long to realise this.

The whole hotel, kids, families and couples all out on the streets in the cold, but the hotel was in no hurry to provide them some comfort and consolation.

When we were finally allowed into our rooms to try to get some sleep, I got woken up by housekeeping staff at 10.30 am despite the DO NOT DISTURB sign and the fact that check out was not before 12! I then got a phone call to remind me the check out time- unbelievable.

I booked the hotel to get some sleep because of the late night, but sleep was the last thing I was to get ! The inconsideration was incredible, the hotel completely disregarded our welfare and comfort.

Very unprofessional, unorganised and disturbing.The staff also misinformed me and misdirected me on local transport about which they clearly had no clue. They would treat you better in a youth hostel.. Not suitable for families, and busy travellers at all. Pay a little more, stay closer to the hotel to save on transport, have a safer location and better security/ comfort.
I would not stay here, if they paid me only if I had guessed their incompetence.

I will seek a full refund and compensation. I booked on Expedia and they will also be getting a complaint letter shortly.

I stayed here with my partner for a one night stop for a Xmas Party in Green ford.

Great for access and getting to and fro...
Great for food, rooms and any additional s you may need on you stay (ie: Towels, toilet stuff)
However, The breakfast was a fortune and so was parking. To top it off the staff in the restaurant were stroppy, un-helpful and above all very slow.

Great venue but average score from me.