I stayed here one night because I needed to pick up a colleage early morning at the airport. I am a Hilton member so I prefer to stay within the Hilton chain and the Double Tree seemed to be a reasonable priced choice

What I liked
+ Fairly priced
+ It feels like a Hilton hotel (like coming home)
+ Parking provided

What I didn't like
- Check-in was complicated because I pre-paid the hotel over the Hilton website
- Credit card was not swiped during check-in so I had trouble to book breakfast, dinner and parking to my room
- You cannot enter the parking space when you have a European car (not right side driven). The gates close before you are back in the car
- Internet cable in the room is not working, you need to use WiFi but nobody tells you and you cannot book it to your room (it needs to be separately billed)
- Service in the bar aread is slooooooooow
- Breakfast is only available from 7am onwards ... so if you have an early flight no breakfast is provided. Other hotels are much better here
- Some street workers are sitting in the breakfast area which makes it look like a cheap diner
- Elevators are only working with your key card but the swipe system is very buggy. You need to always ask several guests until you finally find one with a working card

I probably will chose another hotel next time I need to stay near LHR.

Stayed here before catching an early flight from Heathrow. Really wasn't expecting anything great for the £79 we paid for the room - but I was very pleasantly surprised. Parking is on-site (with a charge) and for once at a Heathrow hotel it wasn't impossible to find a space! Check-in was fast and pleasant and accompanied by a really nice, warm, chocolaty cookie! The room was very comfortable, king sized bed, shower over bath and a good supply of large towels - just what was needed after a reasonably long journey to the airport. We ate in the restaurant which offered a basic but more than adequate menu. The food was freshly cooked and service was warm and friendly. Our early morning call was on-time and our very early check-out was handled very efficiently and we were on our way in no time. All in all this was a great start to our trip and I thought the rate was excellent value for what we got.

I'll begin with the thing that annoyed me the most. I don't know when it became an accepted practice for UK hotels to charge for parking, but I find it nothing short of scandolous that I was charged £11 to use the hotel car park for the night I was actually staying in the hotel. To me this shows that those running the hotel have no concern for their guests but simply want to rip them off as much as possible. One further point on car parking is tghat the disabled spaces had been stuck in an awkward corner as an afterthought and were about as far from the entrance as it was possible to get.

Reception was friendly but inefficient. Check-in was very slow despite my being the only guest at Reception at the time. Also, I was promised a breakfast bag as I was leaving too early for my included breakfast but none was provided in the morning.

The room was clean and comfortable. It was also quiet, especially considering the location of the hotel. I was very happy with the bed. The room was, however, rather small and dated and was very cold when I arrived. Despite turning the thermostat up to the maximum, the room never really warmed-up properly. The supplies on the beverages tray were also rather stingy, although the complimentary water was most welcome. Only the bare minimum of TV channels were available in the room and the picture wasn't very good on some channels.

The food in the restaurant at dinner was good. I had no complaints about the quality or cooking of the food except for the butter being so hard that an ice-pick would have been useful! Service in the restaurant was below average.

Overall, I was disappointed by this hotel - especially as it carries the Hilton name. Given the large number of hotels near Heathrow, I certainly wouldn't choose to stay in this one again.

I am a member of the Hilton Honours program & selected this hotel for a 3-night stay in October 2012 for two reasons: it was near Heathrow [I didn’t want to stay close to London and had an early flight on departure day] and was able to secure an attractive [online] rate. London hotels are generally very expensive, including those at Heathrow. If you plan to use the hotel for a 1 or 2 night stay prior to a flight, its adequate & pleasant. Its an older hotel [previously a different brand I think], but it has been refurbished, so the facilities are relatively ‘modern’. Based on my room allocation, the rooms are very small. Opposite the hotel is a range of inexpensive outlets for dine-in or take-out food, drinks and general including hairdressing, supermarket, etc. You can include car parking at 11GBP per night, which I did. Its an OK LHR hotel, provided you don’t plan a long-term stay.