Stopping off on a long journey, I needed reasonably quick service and I could immediately see that there was a problem - just one harassed-looking guy answering the phone, taking orders, pushing the food trolley. Things were going to take a while. I finally got his attention and asked would it be long till I at least got a menu and was told "just go" and he walked off. So I did. Went down the road to Tiffins, which was fine. Some people might call it sense of humour, I think he was just disorganised and useless, as well as rude.
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