We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome” 5 of 5 stars
Review of Mount Lofty House

Save Saved
You added Mount Lofty House to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mount Lofty House
5.0 of 5 Hotel   |   74 Mount Lofty Summit Rd, Crafers, South Australia 5152, Australia (Formerly Grand Mercure Mount Lofty House)   |  
Hotel amenities
Ranked #1 of 1 hotels in Crafers
Adelaide, South Australia, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Awesome”
5 of 5 stars Reviewed February 4, 2014

5 friends and I stayed at the Picadilly Cottage. . The cottage is gorgeous with all the facilities of home. Comfy beds, ,conditioning in each bedroom, TV 's in every bedroom and space. Bathroom was new and modern, however, the musty smell was very strong in the cupboards underneath the basin. Free wifi and peace and quiet. We had a beautiful breakfast on both mornings with great views. Two members of the breakfast staff had the best customer service. .a young tall man and a older lady..very professional and both were very friendly and helpful. I'll be back with my husband next time. ..

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig D, General Manager at Mount Lofty House, responded to this review, February 9, 2014
Thank you for your comments regarding your recent stay with us in the delightful Piccadilly Cottage here at Mount lofty House. We always appreciate positive feedback.

Our Cottages are certainly a wonderful option for accommodation and we are glad you found it to your liking. Offering privacy and comfort as well as the convenience of all the facilities Mount Lofty House has to offer, a cottage is a great choice for many of our guests.

We are also delighted to hear you enjoyed your breakfast with us in the Piccadilly Restaurant. Our friendly staff are our greatest asset and work very hard to provide an exceptional service for all our guests.

We do look forward to welcoming you back to our beautiful property again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

67 people have reviewed this hotel

Traveler rating
    30
    15
    8
    9
    5
See reviews for
10
37
2
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 16, 2014 via mobile

The hotel itself is in a great location but the whole experience is just completely let down by the food.
$158 for myself and my wife for a terrible meal that let the entire experience suffer.
Unfortunately I would not recommend this to anyone unless you eat out and then it would be great.

  • Stayed January 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig D, General Manager at Mount Lofty House, responded to this review, January 16, 2014
Thank you for your comments regarding your recent meal at Mount Lofty House. We appreciate all feedback, and endeavour to continually improve the standard of service we provide.

We are very proud of our special dinner menu and the team of Chefs who nightly produce a top quality food experience for all our patrons. This being said, I was a little surprised at your comments. We do receive a great deal of positive feedback on our restaurant service and the meals we deliver.

We regret that your dining experience wasn’t to your satisfaction and hope that you allow us an opportunity in the future to serve you a beautiful meal in one of our fine restaurants.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greater Adelaide, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2014

Enjoyed my sunday night here at the Piccadilly restaurant.
Received friendly helpful service with a cant help you enough attitude from wonderful staff, which is quite rare these days.
Eat here if you have high standards and appreciate quality food.

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig D, General Manager at Mount Lofty House, responded to this review, January 16, 2014
Thank you so much, we appreciate your comments regarding your recent dinner experience at Mount Lofty House. It is always a pleasure to receive positive feedback.

We are very proud of our dedicated and friendly staff and are always delighted to offer our guests special and personalised service. The high standard we offer in our restaurant is in keeping with the full Mount Lofty experience we continually strive to achieve and we are pleased to hear you enjoyed your meal.

We look forward to welcoming you back to Mount Lofty House in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Mount Lofty House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mount Lofty House

Address: 74 Mount Lofty Summit Rd, Crafers, South Australia 5152, Australia (Formerly Grand Mercure Mount Lofty House)
Location: Australia > South Australia > Greater Adelaide > Adelaide Hills > Crafers
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Crafers
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mount Lofty House 5*
Official Description (provided by the hotel):
Grand Mercure Mt Lofty House is a country style boutique hotel in the Adelaide hills, on the fringe of South Australia's wine making region. Only 20 minutes drive from the centre of Adelaide, the hotel features 26 rooms, a restaurant specialising in local produce, a games lounge, swimming pool, tennis court and conference facilities for up to 70 delegates. The hotel is adjacent to Clealand Wildlife Park and Mt Lofty Botanic Gardens are also nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Expedia, Travelocity, Tingo, Priceline, Orbitz, BookingOdigeoWL, Despegar.com, Venere and Otel so you can book your Mount Lofty House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Mount Lofty House Hotel Crafers
Grand Mercure Mount Lofty Hotel
Mount Lofty House Adelaide Hills/Crafers, Australia

Owners: What's your side of the story?

If you own or manage Mount Lofty House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.