I used to really enjoy coming to this place used to be of the only place i really enjoyed eating at. The last few times I have been here the food has lost its quality and the menu lacks creative pub fare options... You can only have a club so many times before it gets boring.
While the pub is set in a beautiful surrounding that is about all it has going for it. And after my last visit the atmosphere is not even worth it anymore.
What really surprised me on my last visit was the horrible, lack there of service. I was being served by a lady who disappeared for ten to fifteen minutes only to come back stinking like cigarette smoke. While she was gone we finished our first round of drinks and sat there (empty) while other servers (clearly not busy) ignored the fact that we were looking around for more drinks and our server. They must have been too busy talking at the bar about what they did the night before, as we could pretty much hear their complete conversation. Being in the service industry i would assume the owners would not be happy at the fact that they are losing out on sales due staff smoking and socializing among another. I would have brought this up to the management, but considering they were the one out smoking i assumed that nothing would have been done. If the owners by any chance read this... Maybe you should make sure your employees have their priorities set straight.
Customer service is everything.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.