On the outside it looks amazing you walk in expecting a Cinderella castle - on the inside however the disappointment grows the more you experience
The rooms are basic and threadbare needing an upgrade and the first room I was put in smelled of stale air and the electrics did not work, the second room at least had working power
The gym was fantastic , but the staff grumpy and I got gruffly challenged that I was coming in for a second time that day (why this would be an issue I )have no idea and it was 06.30 am so hardly likely to be a second visit"!
The breakfast was really extensive with organic and gluten free options - but once again disappointment loomed. A simple request to the elegantly dressed waitress for hot water was answered with a surly answer and a pointing finger 'hot water is over there help yourself '
A hotel that promised so much and under delivered so badly
- Official Description (provided by the hotel):
- Château du Lac - Martin's Conference & Spa Hotel offers 121 elegant 5 star rooms and a breath-taking landscaped park in the vicinity of Brussels. Featuring extensive wellness and meeting facilities, our hotel is the ideal destination for corporate meetings, incentives, or relaxing retreats. The hotel is a peaceful retreat where you can enjoy an indoor swimming pool, a fitness centre and tennis courts. Martin's Spa BodyWealth wellness centre includes a sauna, solarium and a range of relaxing treatments such as massages and facials. For dining, you can choose between the stylish Genval Les Bains restaurant, bar and tea room, and The Kingfisher casual lounge. ... more less
- Reservation Options:
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- Also Known As:
- Chateau Du Lac Resort
- Chateau Du Lac Brussels