As a party of 13 that had booked (expensively) on a DB&B basis, we felt like second class citizens especially in the restaurant for dinner with less than a polite attitude from the head waiter. Rooms well below standard expected at the price paid.
No warm welcome at reception. A course for the staff at a charm school would not go amiss !
The location has lots to offer but I cannot recommend this hotel. Hotels that offer this type of uncaring service will not survive long.
- Also Known As:
- Kenmore Hotel Scotland
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