Very disappointed from the service of the restaurant and the management's response to the complaint of mine.
I ordered a pizza and explained before that I should not eat pork or ham or any sea food. The waitress understood and explained to me from the menu what I can order. On the fourth triangle to my surprise I saw ham. I complained. I was shaking. And went to the bathroom to throw up. I felt terrible. Very angry. The chef did not even bother to apologize. Disgrace. I complained to reception and asked to speak with the manager. She Was not. At night when I slept she called to see me at this hour. I told her I was in bed and we set for the next morning. What she had to say is to apologize for what happened and the chef did not intend !!!! She dropped all - the waitress. it was really nasty to do so. This is the most simple and easy think to behave but not distinguished. And big surprise!!! She reduced the pizza prices a compensation.
Disgusting management. Apparently the chef took out with his hands the Bacon and some pieces left (drowning).
Would never recommend this hotel.
- Official Description (provided by the hotel):
- Panglao Regents Park Resort in Panglao, Bohol, Philippines. Reserve your rooms online to receive instant confirmation. ... more less
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- Also Known As:
- Panglao Regents Park Hotel Panglao Island
- Panglao Regents Park Resort Bohol Province/Panglao Island