I stayed in November 2012 with some friends. I specifically booked bungalows #5 & #6 facing the pool. I recommend these two bungalows if you have the budget.
Good: Reservation process was easy, Large room/bathroom and very clean, breakfast was good, staff was nice, pool was good, location good...meaning just off the beach but still close to bars and restaurants, dive shop was good, I enjoyed the beach bar at the end of the walkway on the right side next to the dive shop. I hung out at that bar for a bit every night. It was very quiet even around the pool with what I was told almost fully booked hotel.
Bad: biggest complaint us internet. Only available in the restaurant and it was always a weak signal. Also, I stayed in#5 and the water from the shower ran into the entire bathroom floor even when using the shower curtain. My bed was a bit firm. I thought it was just a bit overpriced compared to other places I have stayed on Alona
Overall, it was an enjoyable stay and cannot understand the complaints of the recent reviews. I would consider staying again. My only hesitation would be the value of what you pay for 2 people in a bungalow.