My wife and I are planning a 5-day visit to Bohol and Panglao islands in February and are looking for a moderately priced beach-front hotel with a pool that is walking distance to restaurants and stores. After hours of research on the internet, including contacting previous guests, we thought we had found it with the Oasis Resort at Alona Beach. We e-mailed the resort and found that rooms were available at the posted price. Imagine our surprise, however, when we were told that they would not process our reservation unless we also purchased a 6-dive dive package! We informed the resort that, while we are interested in diving, we are also planning a couple of days sightseeing and a snorkeling trip to check out whether it is worth going diving at all, but to no avail. We returned to their internet site, sure that we must have missed where they stated that this is a package dive resort, not a beach hotel with a dive centre. But no, the site simply states that the Oasis Resort is “for a relaxing, comfortable friendly holiday in a green environment” where the dive centre simply “facilitates diving.” To say we are disappointed is an understatement.
If you too are looking for a comfortable, reasonably priced hotel on Alona Beach, DO NOT WASTE YOUR TIME with the Oasis Resort unless you are willing to buy a multiple dive package. They quite simply will not rent you a room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management is sorry to hear reviewer feels as such. Please let us clarify. To keep the atmosphere that made us who and what we are today we do prefer to have divers at the resort. Especially in the divers high season. Most of the guest of Oasis resort are diving with SeaQuest Dive Center and that creates a certain atmosphere within the resort premises. Guest easily mingle with each other. They sit at the bar, restaurant or pool sharing their diving experience and swapping pictures of underwater life. This is what our guest expect from us and that is what we try to contain.
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So yes, we do prioritize divers, especially in the high season. For the simple fact that we originated as a divers resort. But don’t hesitate to inquire, we might have some rooms available and a booking as a non diver can be made. It depends on the availability at the time of inquiry.
The management would like to add that action has been taken to updated the homepages of our websites. And has instructed reservations department to express our about our policy as soon as possible when there is a inquiry by a non-diver .
Once again Oasis Resort management apologizes to the reviewer but we do hope for some understanding about our business standpoint. Thank you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.