The hotel is in an amazing location right by the Loch Shiel and with views over the monument at Glenfinnan. It is welcoming and has a good ambiance. Our dog was welcomed without fuss and without the huge list of rules that some dog-friendly hotels 'welcome' you with.
The bedroom (Jacobite Suite) was huge, with lovely views over the loch. The bathroom was amazing - it was if we'd walked into a 5 star bathroom in some smart Miami hotel rather than a country house in the Highlands. Someone has obviously spent a lot of money on the bathroom recently, and it looks suitably impressive, but some of it would have been better spent making the main part of the bedroom more up to date, as that room is not up to scratch, despite being roomy and having a 4 poster. The furnishings in the bedroom were tired & of mixed quality. As for the star bathroom - I actually would prefer to see a nice cast iron claw bath & big glamourous old fashioned style shower in a Highland hotel than the corner jacuzzi & Italian stone/marble style grandeur of the current design, so that may be better in other rooms as they are done. The bathroom is huge but the shower is actually quite small.
We found ourselves thinking about what could be done to the bedroom with fairly little effort and cost to turn it from so-so to excellent, and we could think quite a few things - I'd recommend the owners spend a bit of time doing the same thing & this place would become spectacular. I'd actually recommend they book into the Kilchurn room at the Ardanaiseig Hotel in Taynuilt to get an idea of what a bit of imagination and colour & better lighting can do to similar room, and the use of quality bed throws etc.
The other room that could do with someone waving a magic wand (or at least having a good look at and improving the paintwork, pictures & lighting) is the dining room. It is nearly very good, but is let down by a hideous shattered & broken white board covering part of the wood panelled roof (at least paint it brown like the wood so it fits in a little better!) nd some tired painting & furnishings.
The waiting staff were friendly, but their only English was the words on the menu. When we tried to warn the waitress that the soup was so hot it had scalded our mouth, she had no idea what we were saying & said she couldn't speak English.
Don't let these points put you off though, because this a good hotel in a good location, with a friendly welcome and very good food in the restaurant. The public rooms are friendly and welcoming and with a little more effort this could become a great hotel.
Loch views are worth having. We only saw the Jacobite Suite which is definitely worth having, it'...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.