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“Basic Accommodations” 3 of 5 stars
Review of Sheraton Catania Hotel

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Sheraton Catania Hotel
4.0 of 5 Hotel   |   Via Antonello da Messina 45, 95021 Aci Castello, Sicily, Italy   |  
Hotel amenities
Ranked #6 of 12 Hotels in Aci Castello
Reston, Virginia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Basic Accommodations”
3 of 5 stars Reviewed June 22, 2014

Stayed at the Sheraton Catania on a recent business trip. The hotel and the rooms are very basic, not plush by any means. The air conditioner never quite cooled the room as I desired so I ended up leaving the balcony door open. The balcony itself was oddly shaped, kind of wrapped around a corner of the building, and needed a good raking and sweeping. The hotel is a little ways out of town, but is in easy walking distance of a couple of very good restaurants, coffee shops, and the ocean.

There is plenty of parking on site and the hotel shops offer convenient shopping.

My only interaction with the staff was at the front desk and they weren't the warmest, but not rude either.

All in all an OK stay, very, very average. No real complaints, but nothing memorable either.

Room Tip: I saw three rooms including mine and there was nothing noteworthy about any of them.
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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467 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 28, 2014

Location - far from the city but has a shuttle free bus trice a day. Takes 20 m to the centre by car or bus. In the positive- it located in a safe fency area so much safer compare to catania it self.
Hotel - a retro dysign from the 70s. Some staff is old but the did change a lot and we did like the atmosphere but if you want a new fresh hotel look for something else. The pool is very good and has salty water direct from the ocean. There is a lot of sun and we got an amazing colour after 5 days at the pool.
Room - as gold members we got a huge room with a balcony with partly renovated interior. There is a huge difference between the rooms . If you pay a good price on some booking site and not on Sheraton itself you might get some old dark small room so ...
Service - in general not good. Most of the staff is not polite and the English level is not for Sheraton standart. The bed is very cheap and soft like in a 2 stars hotel. Strange. Break fest is very simple.

Would come again but only because of the salty water in the pool and the nice humidity you got in Sicily.

Room Tip: Try to book dlx room if you got a bit extra money. You don't want to have the old rooms there.
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2014

A great hotel! Some of the reviews about this hotel are absurd. Friendly staff, fantastic rooms, great breakfast and dining facilities. Nice sea water pool... A little out of catania but some lovely restaurants nearby. Hotel offers free shuttle to catania city.. 20 minutes

Stayed April 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 11, 2014

Where do I start?
1. Poor Service checking in,
2. Ants and Roaches in Room.
3. The entire hotel was dirty and needed renovation.
4. Restaurant closed except for minimal breakfast.
5. The bar lounge was open for quick and light snacks. Took no joke! 2.5 hours for a caprese salad to be served along with club sandwich while all along the pilots were being served in 10 mins.
The worst hotel I have ever stayed. It should be shut down! An embarrassment to SPG.

  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 6, 2014

We are a family of 5 (3 kids, from 1- 13) and visited Catania during Spring - April - to avoid high heat and big crowds. The hotel looked as if it was right on the beach and family friendly (our bad for not looking further into it) but while it was across the street from the water there is actually only rock before the ocean and no actual beach.

The pool heating was not on and there was no space for small children to swim safely. There were no open green areas for kids to stretch and play and a street where cars/bikes drove fast right in front of the hotel.

The rooms were decent and the service was good, breakfast was great and the lounge was quite nice. A great place for business travelers and perhaps adults with teens or traveling alone but not an ideal place for families with young kids. We moved after 1 night.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haz-Zebbug, Malta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 14, 2013

The service at the hotel was excellent and the staff was very courteous. The rooms were a bit run down in fact they need a good spring cleaning!!! Not the usual for a Sheraton Hotel. the Hotel is situated about 30 minutes from city centre, has magnificent views of the sea and coastline.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 13, 2013

Pros:
1) Good hotel next to the sea. Lovely views
2) Good restaurants nearby - the lunch buffet at Mare is great value for money at EUR 10 per head including a glass of wine, Pizzeria Baffo is also good
3) Walking distance to Aci Castello (20-25 mins)
4) Nice pool and a nice secluded beach access

Cons:
1) A bit out of the way to Catania and not suitable if you are not driving and want to spend a fair bit of time in the city (Buses every hour. Taxi = EUR 25 one way)

Room Tip: Rooms facing the sea are excellent (though can be a bit expensive). In a pinch take one of the garde...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Catania Hotel

Address: Via Antonello da Messina 45, 95021 Aci Castello, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Aci Castello
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Aci Castello
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Catania Hotel 4*
Number of rooms: 169
Official Description (provided by the hotel):
With panoramic views of Mount Etna and the Ionian Sea, this Sheraton Hotel has direct access to the sea. It offers a swimming pool, a modern spa, and spacious rooms with a modern design. Free Wi-Fi is available. All air-conditioned, the rooms feature a minibar, and a flat-screen TV. Each room has a private bathroom with bath, hairdryer, and toiletries. In the lobby you will also find free internet terminals. Breakfast is buffet style at Sheraton Catania Hotel. You also have a poolside bar, a stylish indoor bar and Il Timo Gourmet Restaurant. Arantia Rubra spa includes a beauty salon, hot tub, sauna and ice room. There is also a tennis court and a modern fitness centre with Technogym equipment. The property is set on a rocky beach, 15 minutes' drive from central Catania. Catania-Fontanarossa Airport is around 20 minutes away by car. ... more   less 
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Also Known As:
Sheraton Aci Castello
Aci Castello Sheraton
Sheraton Catania Hotel Province Of Catania, Sicily

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