Just got back from a 5 day break 14-18 April. Weather couldn't have been better (which always helps) so we have a positive view of the hotel. It is what it is, however, a well kept 3* hotel with some facilities but nothing exceptional. We found the reception staff good & helpful, waiters and bar staff were fine (odd ones not entirely friendly etc but you get this everywhere don't you ?) and our rooms were well cleaned and of good standard. Lovely, comfortable and spacious reception areas and 3 lifts which, surprisingly (considering the hotel was full), were never long in arriving whether we were going up or down. The pool is vast with plenty of sun beds available and bathing terrace space (very quiet during day because many guests were on cycling holidays so they were out most of the day) and also substantial grassed areas where many others could sunbathe if the pool terrace areas become crowded (as we understand they do in high season). Other facilities are OK & probably adequate for most (air rifle shooting, archery, boules, darts, tennis, ping pong and a football pitch - think there is a gym room but don't know what's in it). Unsure of what's really available for kids apart from an outdoor play area for younger ones, video and arcade machines indoors and maybe some sort of organised kids club ????
Food is fine, always plenty of it, something for everyone, served and kept warm with a grill bar cooking one meat selection at various meals BUT there was nothing during our short stay that made us feel "Ooh, that was lovely" or "Ooh, hope they have that on again" like we've found at other hotels where we've stayed (eg. like a regular carvery). The meat options tended to be thin cut pieces and they were 'well done' rather than medium (or medium rare) like I prefer - perhaps cooking on a safety-first basis to ensure no mishaps with bloodied meat, etc. Overall though, at all sittings, there was plenty of choice, most things were palatable and you would have to be very fussy to not be able to find something to suit. The early and late sittings for evening meal not to everyone's liking but would assume the hotel have experiences that have prompted this arrangement - breakfast (very busy by 8.00am) and lunch were only single sittings.
The one thing rated poor was their snacks service. Not a problem whatsoever with us being on the all inclusive option but, if you wanted snacks, then you'd be disappointed. Firstly, their advertising indicated snacks available from 10.30am to 6.30pm. This was not what we found. Tapas were available from around 12.00 - 1.00pm but were not good. Aside from mixed nuts, crisps and mini cheddar type biscuits (hardly what we'd call tapas), there was a selection of cold mini pies available at the poolside bar but we found none of them palatable. Once taste and we'd had enough. One day there was some small cuts of bread with a type of melted cheese on them and an anchovy - better than the pies but still only a moderate offering (other hotels we've been to have had hot snacks including chips, hamburgers, hot dogs, chicken bites, onions, beans, etc -not needed as far as we are concerned but for families with kids, probably a welcome meal that perhaps would replace the need for their lunch, etc).
The afternoon snacks, available from around 4.00pm, were confined to 2 types of sandwich wrapped up in cling film. One type was cheese & ham and the other some kind of coleslaw & salad mixture. Neither exactly tickled the taste buds and apart from being on the late dinner sitting (from 8.00pm) wouldn't have caused us to try them more than the once, to see what they were like. As it was, a single sarny just filled a hole to last until evening meal.
Drinks (on the all inclusive basis) were fine, apart from them not doing any cocktails. Not a major gripe but, again, all hotels we've stayed at before have done a selection of cocktails for the ladies (even though some have been very basic offerings from already made-up concoctions) and even the drink menus were a bit misleading. Various basic drinks appeared to incur a charge even under the AI basis but in fact they didn't, so it's best to simply ask a few questions to start with and clarify if you can have this or that for free. As usual you don't get the top brand names for your free drinks but most were perfectly adequate, though you learned to try to 'pick and choose' your barman because some definitely made a better (stronger) drink than others. The self service arrangement for beer and some soft drinks (both at the inside and outside bar) was a good idea, as it was too inside the dining area (along with the wine dispensers). We didn't encounter any bar staff prejudice against us being AI but the bar was never that busy so that they could easily pretend to avoid seeing who was next in the queue, etc. One in particular (Jaime ?) who seemed to do a lot of the glass collecting was very friendly and also made us our best drinks.
Finally, evening entertainment. What we saw for one night, was, pleasantly entertaining when a dance troupe performed. Aside from that, some billed events (pop quiz, bingo, etc) never took place and what was in its place was typically well-intended hotel fayre but poor stuff really. Maybe things improve in high season ?
Overall, the hotel, it's offerings and our short break were fine and represented good value for money and we wouldn't baulk at the prospect of a return visit for a similar price, hence why we've marked it as 'very good' rather than simply 'average'.
- Also Known As:
- Pollensa Park Hotel Port De Pollenca
- Pollensa Park Pollenca
- Pollensa Park Hotel
- Hotel Pollensa Park
- Pollensa Park Majorca/Port De Pollenca, Spain
- Official Description (provided by the hotel):
- The Hotel occupies an excellent position just a few minutes walk from the beautiful sandy beach and just one kilometer from the resort centre, where guests will find a selection of shopping and entertainment venues. Pollensa Park is a good hotel where the quality and standard of the property belies its 3 star category. A handsome building (8 floors high) nestling in luxuriant gardens with a delightful Mediterranean feel. The guest rooms are fully equipped with all of the amenities you will require for a comfortable stay including en suite bathroom and telephone, whilst all rooms also feature a terrace offering spectacular sea views.Guests can enjoy a refreshing dip in the spacious pool which is surrounded by garden areas and terraces which provide the perfect spot to spend lazy days in the sun. A spa is also available, which features a fitness room, Finnish sauna, Turkish bath as well as a Jacuzzi. There are also a number of health and beauty therapies available for a fee. The hotel also caters for children with children's pool and playground making the Pollensa Park an ideal destination for a fun filled family getaway. A selection of sports are also available to suit all ages, these include tennis, volleyball, football and basketball. This seasonal hotel is open between March and October. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Tingo, Hotels.com, Venere, Otel and HotelsClick so you can book your Pollensa Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.