This was our third stay at the Illa d'Or. In common with the majority of the other residents, we are English, and pensioners. If you are looking for a Hotel for young couples or families-read no further.
We stayed here again because of the Hotel's unequalled position at the end of the bay of Pollensa. The Pine Walk takes you via a fifteen minute walk to the port and a wide selection of bars and restaurants. The main building dates back to 1929, although the Hotel has been quite extensively extended and refurbished since. The terraces and public rooms are most attractive, and the staff are extremely friendly and helpful. The restaurant is not the most attractive feature of the place, and although the breakfast buffet is extremely good, dinner is less of a gourmet experience. We found that it was usually preferable to choose whatever was being freshly cooked on the griddle every evening-the pork kebabs being particularly good. Bizarrely, your dessert order is taken with the main order, somewhat reminiscent of stays at Blackpool boarding houses in the 1950's.
Where the overall experience falls well short of expectations though, is in the standard of the bedrooms. On this stay, as with previous visits, we heard other guests complaining at the reception desk about their rooms, and asking to be moved. The reception staff appear to be well aware of the problem, and will usually relocate without any problem. We also found it necessary to change our room, which was classified as "Superior sea view with balcony." It certainly had a most wonderful sea view, and a balcony which seemed to be bigger than the room itself. The room itself ,however, was a complete disaster, and in no way warranted the description "Superior." It was extremely small and cramped, with a minuscule wardrobe affording inadequate hanging space.Moreover, the hanging space available ran from front to back, and was too short to hang my wife's dresses. This was because the room safe was at floor level at the bottom of the wardrobe-not the easiest access for storing valuables. The bathroom was adequate, but also very small. The furniture in the room was of the Spanish dark wood variety, but not the solid, quality type. The drawers were far too small, didn't close properly, and the best that can be said about the bedroom furniture in general is that it would make a good bonfire. We booked this holiday as a ten day half board package, and at a cost of £2800 for two of us, the standard of accommodation should have been much, much better. Although we were moved to a slightly larger room, this could still never be described as "Superior." Do not be seduced by the photographs of the rooms on the Hotel website. Unless you pay for a suite (which is fabulous), your type of room will be very much a lottery.
The Illa d'Or's loyal clientelle will nevertheless return year after year because of its situation, its staff, and most of all, because of its familiarity. It is, after all, a very nice Hotel. It's just a pity about the bedrooms.
- Official Description (provided by the hotel):
- The Illa d’Or, founded in 1929, is a hotel which still maintains the authentic classical style from yonder. Situated in placid Puerto Pollença, where one can experience the sensation of beauty which has served as inspiration to a multitude of yesterday’s and todays’s artists and writers. At the Illa D’Or, the sky and the sea are a gentle carress, dusk is a symphony of colours and night, whilst on the terrace and contemplating the moon reflection in the sea, one realises that it is one of the most beautiful areas, not only in Mallorca, but possibly, in the world. ... more less
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- Also Known As:
- Hotel Illa D'Or Majorca/Port De Pollenca, Spain
- Illa d Or Hotel
- Illa Dor