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“duva apartments, Puerto Pollensa” 5 of 5 stars
Review of Aparthotel Duva & Spa

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Aparthotel Duva & Spa
4.0 of 5 Hotel   |   Ctra. Port de Pollenca a Pollenca, Km. 58, 07470 Port de Pollenca, Majorca, Spain   |  
Hotel amenities
Ranked #14 of 30 Hotels in Port de Pollenca
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“duva apartments, Puerto Pollensa”
5 of 5 stars Reviewed September 24, 2012

Accommodation roomy, clean and quiet. Food excellent quality and plenty of choice. Staff friendly and efficient. Excellent location, near bus stop for transport all over the island. Entertainment better in high season but still acceptable out of season. Very good value for money.

Room Tip: A room looking into the complex avoids any road noise.
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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465 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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  • English first
  • French first
  • German first
  • Spanish first
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English first
Bangor, Co Down
Top Contributor
122 reviews 122 reviews
32 hotel reviews
Reviews in 55 cities Reviews in 55 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 24, 2012

My wife and I usually stay every year for one week in Port de Pollensa. We usually stay in hotels but this year left it too late to book for the first week in September and all hotels were booked out.
On the recommendation of our son, we booked to stay at the Duva on an apartment only basis. On arrival we were met by very friendly and helpful staff and told we had been upgraded to a superior one bedroom apartment.
The apartment was excellent with spacious bedroom, living area and kitchen area. The bonus for us was the very large verandah area that overlooked the mountains (small) that surround Port de Pollensa. We were able to enjoy a very leisurely breakfast on the verandah each morning with sunshine, fresh air and great scenery.
Overall we had a very enjoyable week at the Duva. If we had one small negative feedback it would be that the outdoor showers did not work at both the large pool and small quieter pool. I'm sure the excellent and friendly Duva staff will have this sorted when we return next year with our son, daughter, son and daughter in law and 5 grandchildren!
Roll on June/July 2013 !

Room Tip: If possible book a superior room/apartment. They really are good value
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 23, 2012

The staff are absolutely amazing there, they really are a fantastic welcoming when arriving at the Duva hotel. The pool gets very busy, however very quickly therefore seats around the pool were taken quickly and towels were on the sunbeds all day.

the short walk to the restaurants surrounding was great and the bus stop just outside was extremely useful.

in addition people staying in the habitat apartments used our facilities when we were not allowed to use theirs. this caused a greater disadvantage in that the pool was busier.

the shuttle bus was very useful each day for a quick and easy journey to the beach.

i would most definitely return to this hotel again as the staff, food and location overall was fantastic.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, United Kingdom
Top Contributor
138 reviews 138 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed September 21, 2012

We ( a party of four ) had a very pleasant week at this hotel ... The staff were all pleasant and keen to meet all needs and the food provided was adequate for the type of hotel. We were not all inclusive and found the bar prices good and the service excellent... The bar and restaurant staff were exceptional courteous and helpful. We did have an occasion were we had aunts in the room however they were quickly dealt with by housekeeping ..... Yes there were times when the chef disappeared but he / she quickly returned .... For the price it would be difficult to find a more charming hotel

Room Tip: Room service was not included on Sundays
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 19, 2012

Just arrived back from our third visit to this hotel and although we enjoyed our holiday very much we were very disappointed that we could not secure a late check out on our day of departure and had to endure a five and a half hour wait until our transfer to the airport which was not so good as we were the only people getting a late flight that day. Excuses were made that they were fully booked but I am sure that something could have been done even just to give us a couple of hours extra in our room as a lot of the new holiday makers did not arrive til late on in the afternoon.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2012

From check-in to departure, we found the Duva to be an ideal holiday destination. Clean, tidy, well-appointed, handily located as a base for Pollensa and Port de Pollensa, and with plenty to do even if you didn't want to venture out. The apartments were clean and cleaned regularly. The restaurant was also spotless, as were the swimming pools. The staff were friendly and helpful. Astounding value. Highly recommended.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Filey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 18, 2012

Have just returned from the Duva Suites and Spa, from some of the comments written on here it seems I was at a different hotel but unfortunatley I wasn't. The food in the restaurant was very poor quality, as for the show cooking the dishes were usually empty and you had to get someone to tell the cook to come out of the kitchen to cook you something, plates for the hot food were cold, the desserts were basic. The hotel has a problem with ants in the rooms, found them in our beds, wardrobes and bathroom. Most of the sunbeds were broken, don't know if this hotel is getting ready to close for the winter and things are being run down, but in my opinion it does not warrant a 4 star rating.

  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aparthotel Duva & Spa

Address: Ctra. Port de Pollenca a Pollenca, Km. 58, 07470 Port de Pollenca, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Port de Pollenca
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Port de Pollenca
#7 Luxury Hotel in Port de Pollenca
#12 Family Hotel in Port de Pollenca
#15 Romantic Hotel in Port de Pollenca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aparthotel Duva & Spa 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Aparthotel Duva Convention & Spa Center is located in the town of Puerto Pollensa in Majorca. The sandy beach with shallow waters and clean sands is under a mile away from the Duva Pollensa Aparthotel. Puerto Pollensa, which has plenty of shops, boutiques, cafes, bars, restaurants and places for a great nightlife is only 850 metres from the complex. The Duva Aparthotel offers a chilled out atmosphere, which is ideal for those looking for a relaxing break from the hustle and bustle of home life. Cyclist 4 Star complex with security, repair, storage and bike cleaning facilities, washing machine & drier. Professional bike hiring. Cycling & routing backup services & Cycle excursions. Training camps 7 & 14 days. As a complement of our facilities services, we offer you the opportunity succeed in the organization of your own important events. 3 Multifunctional rooms endowed with the most advanced technology and in one of the best evironment of the north side of Majorca. Open from February till November, Come and Enjoy!!! ... more   less 
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Also Known As:
Aparthotel Duva Hotel Port De Pollenca
Aparthotel Duva And Spa
Hotel Aparthotel Duva
Aparthotel Duva & Spa Majorca/Port De Pollenca, Spain

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