Now, of course all reviews are purely subjective, it would be foolhardy only to trust the good one's, or to dismiss something on the basis of reading a bad one, but I can genuinely say that from the experience my partner and I had at Mar Calma Hotel, we would return in a heartbeat.
The hotel itself underwent a complete refurbishment in 2012, and can't you tell. There's nothing naff or Costa-del-Cheap about it, the place is contemporary, fresh, clean-as-a-whistle, elegant and simple style with clean lines everywhere, and with only 20 rooms, you benefit from that personal touch where customer service is concerned.
Floor to ceiling glass surrounds the lower exterior and, upon entry, you're greeted by smartly dressed, exceptionally bilingual (at least!) front desk staff. We arrived in the morning (pre-check out time) and naturally, our room wasn't quite ready. Our bags and cases were secured safely behind the desk while we took a 45 minute stroll around the resort until our room was ready. We'd been in the room just a few moments when we were presented with a complimentary glass of champagne.
We chose not to stay in a room with a balcony, given that the hotel has an amazing roof top terrace with far-reaching views of the surrounding hills, Pollenca old town and port (see photos). The terrace was decked with wood, and offered a few smart deck chairs and tables, not to mention the jacuzzi! During our seven nights in the hotel, we used the terrace intermittently on most days, it was never even half full, so there was great privacy to be had, and it was a brilliant sun trap, too!
As for our room, it was exceptionally clean, I mean, exceptional! It's like everything you would expect from a four-star hotel, but often never receive. Fantastic air conditioning, built-in wardrobe with hangers, quality new safe, two bath towels, two hand towels, two flannels, shower-exit towel, flat screen tv (with BBC1, BBC2, ITV1, ITV2, ITV3, ITV4, C4 - it's always nice to wake up in a morning with Susanna Reid), H-U-G-E bed, and the option for it to be cleaned every single day was nice.
I would recommend anyone considering making a reservation to include at least breakfast as part of their booking. Every morning we were greeted in the restaurant (where you could dine either inside or out) by a super-efficient, courteous, attentive and thoughtful waiter (he did so much more than wait on though, like I say, very efficient). It wasn't your crummy old 'continental breakfast' either. You had a great range of options, and every single thing was FRESH. Three or four different breads, crusty rolls, a plethora of cereals and cold juices, lovely warm buttery croissants, pan-au-chocolat and cookies, ham, Serrano ham, incredible little chorizo pates, salami, cheese. The real gem though was the eggs option - any way you liked, with streaky Spanish bacon. I switched between tortilla (Spanish omelette, available with a multitude of fillings) and scrambled eggs (super warm, creamy and garnished with fresh herbs).
We enjoyed the food and the service so much that we booked a table on the rooftop terrace for an evening meal one night. Beautiful to watch the sun go down while eating glorious treats, and it's so lovely and personal, with only one other table being set, so the overall dining capacity was four! Thankfully, no-one was on the other table so we had the terrace and the waiter all to ourselves - we were even offered complimentary sparkling rose, sushi and a dessert.
I've waxed lyrical for way too long about the quality of the Mar Calma Hotel, it is all subjective and maybe some people would have nit-picked faults with what I experienced, but from my point of view, this was a hotel that, without question, ranks in the top five of my overseas hotels visited, and I've visited a fair old few!
- Also Known As:
- Mar Calma Hotel Majorca/Port De Pollenca, Spain
- Official Description (provided by the hotel):
- Mar Calma Hotel with its four stars and totally renovated in 2012 is situated in the most privileged centric area of Puerto Pollensa, next to the town square and the Nautic Club, and close to our best beaches. ... more less
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