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“Noisy and rude service” 2 of 5 stars
Review of Jardin Del Centro

Jardin Del Centro
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Jardin Del Centro
Victoria 818, Chihuahua 31000, Mexico   |  
Hotel amenities
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Noisy and rude service”
2 of 5 stars Reviewed November 28, 2012

We came here because of all the good reviews. Unfortunately our experience was disappointing. We were woken up very early by workers walking past our room (whose window could not be closed!) and talking loudly. Later guests were screaming, until we told them to be quiet. After that a cleaning lady consoled a crying man right in front of our window. It was sort of surreal, but not in a good way. When we complained to the administration they didn't even bother apologising, and declined to give us a discount. We left and went to the Motel Maria Dolores, which was cheaper, and though not as pretty, definitely better value.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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12 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Cambridge, MA
Top Contributor
95 reviews 95 reviews
33 hotel reviews
Reviews in 62 cities Reviews in 62 cities
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed September 27, 2012

Arriving at this place was mildly scary. With bars and prostitutes on a dark street, you might think you've landed on skid row. Note that reception is not open when the Chepe train comes in and the phone is not answered either, so you'll have to find a taxi driver who knows where the hotel is to take you there and find the security guard to let you in.

The rooms are smallish but ok, with some worn furniture, but note that some of them are up an outside stairway. Breakfast is on the greasy side, but there are alternative places to eat all around. When I met management the next morning they tried to charge me higher than the agreed price for the first night "because you have to pay in advance to get a discount," but I pointed out that only the guard had been on duty when I arrived and it was not possible to pay, and they backed down.

The main cathedral square is only five minutes away and overall I was ok with staying at this place. But I recommend it for people who aren't too fussy!

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 3, 2011

We stayed here for one night. The room was small and clean with a fan and air con. The hotel has a nice courtyard and a cafe attached. It also has a couple of computers and a small area with wireless. We were traveling with a young lady who was quite sick and the hotel was very helpful to ensure she was looked after.

Room Tip: Ask for a room with a window....
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  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
94 reviews 94 reviews
90 hotel reviews
Reviews in 83 cities Reviews in 83 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed February 26, 2011

This small hotel is near a bar and two restaurants in the town centre. It is a taxi ride to the station. Rooms were small but clean with a good bathroom. Blankets and a heater were very useful when we stayed. The hosts don't speak much English but are very kind and helpful.

  • Stayed February 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jardin Del Centro

Address: Victoria 818, Chihuahua 31000, Mexico
Location: Mexico > Northern Mexico > Chihuahua > Chihuahua
Hotel Style:
Ranked #2 of 23 Specialty Lodging in Chihuahua
Price Range (Based on Average Rates): $
Number of rooms: 19
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