I went with my wife in April just to witness some wild life and the recent development in the Hambantota area. This is the second time I went to the Peacock beach hotel after the 2004 tsunami. This time I had some plus points and equal amount of areas to be improved for these guys as well. (For you guys, they will be tips)
On the plus side, the food and it's taste was comparatively good. The buffet had a satisfactory variation in ample amounts. The frond desk people were helpful and the services staff werer also quick.
On the other side, I think staff at the resturent are not properly trained. They seems to be working at their best capacity but if you are a person with decent expectations, surely they will make you disappointed. I asked for normal water since they were serving cold, and they simply ignored refilling my glass caz they didn't have jars of normal water with them at the dining room. Once I requested a finger bowl and they showed me the sink!
The toaster wasn't working properly and I also found the soup was too cold to consume. Instead they had made the dining plates so hot that I barely hold mine when serving my self dinner. When you complain, of course they try to do something about it immediately but I think they are the basics that they should not have missed.
I also found a live cockaroach in my room. Plus I could not contact the room service due to an issues in the room's phone. After I walked to the reception and made a complaint, they fixed the phone.
The 1st floor rooms didn't have a good view. So if you are visiting try to get a room from atleast 2nd floor. The condition of the room was okay despite the presences of the cockaroach but I randomly got odors. Could not figured out from wherer it was.
They have advertized number of attractions around but very less could be arranged via the front desk. Either it was not the best time or some required facilities were not available.
Though I mentioned beaches, at this hotel you can't have sea baths. The sea is too deep but you can find nice places towards Matara road. This is one of the reasons that this hotel remains less crowded even in the high season.
I also noticed issues with wifi signal strength. Luckily I used my own mifi router. I saw people in the lobby area having a hard time using the Internet.
Compared with my other experiences, if you are searching for luxuaries and high standards, this is NOT the place for you. You can find better places either in Matara or Tissa. If you are just here to spend the night and enjoy outside adventures, then this is definitely value for money.
If somebody from the hotel management is reading this, please get a good trainer to train your resturent staff!
Btw: I have a friend who says he had a paranormal experience while staying at this hotel (he links it with the tsunami victims) I didn't come across any while I was there :D except the monkeys screaming in the middle of the night sometimes, but if any of you get such an experience, please share.
- Official Description (provided by the hotel):
- Peacock Beach Hotel recently launched it's renovated rooms in Bundala and Yala wing this May with it's upgrade to a 4 star hotel. The new additions with the renovation include a fully equipped business centre, Meeting room, conference and banquet hall, state of the art gym as well as a breathtaking infinity edge pool overlooking the Indian ocean. The rooms which received a facelift with elegant interior, consist of Cable TV, AC, Hot/cold water, private balconies with direct sea-view, IDD, writing desk and King size beds to offer utmost comfort to its guests. Peacock which hosted the cricket teams for the world cup matches played in Hambantota will keep on adding value additions to its business and leisure guests with its aim of becoming the pioneer hotel in the deep south region. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, TripOnline SA, Odigeo, Despegar.com and Tingo so you can book your Peacock Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.