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“It's a Rip Off!” 1 of 5 stars
Review of Zero Degree Manila Ice Bar

Zero Degree Manila Ice Bar
Sumulong Highway, Antipolo City, Luzon, Philippines
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Ranked #20 of 37 Restaurants in Antipolo City
Cuisines: Coffee Shop
Dining options: Late Night
Restaurant details
Dining options: Late Night
Philippines
Top Contributor
65 reviews 65 reviews
16 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
110 helpful votes 110 helpful votes
“It's a Rip Off!”
1 of 5 stars Reviewed June 26, 2012

PLUS:
Very good location for a city nightscape view.


NEGATIVE:
1. False advertisement: EAT ALL YOU CAN SEAFOOD BUFFET voucher purchased from a group buy site. The only seafood served was a plate of one-inch wide crablets. They even ran-out of stocks saying that they had too many customers and we should have made prior reservations. Yes, we did make a reservations.


2. Mishandling of Customer Complaint: Management (supervisor with the owner) pointed at the crabs as the "seafood" that symbolized the EAT ALL YOU CAN SEAFOOD MENU. They said, if we want more or other stuff not on the buffet table, we'd have to order the dish and pay for it.

Owner also denied having ever received our call for reservation. Owner said he did not recognize the name of the person we spoke on the phone for the reservations. Owner himself contradicted our claim, and said, "There is no one by that name here. Only I and someone else answers the phone!"


3. REFUSED TO RETURN PAYMENT WHICH WAS NEVER CONSUMED: Upon entry, the receptionist will brief you with all the other perks they have to offer such as P200 for a drink-all-you-can spree. We eagerly availed this package.

After having a terrible dinner (buffet table always empty, slow service, and not-at-all-friendly staff/supervisor), we approached the owner and asked if he can return our extra-200 pesos (or a total of 2,200 for 11 pax) since we never consumed a single alcoholic beverage. He refused. That's when argument on the "reservations" came to play as well and so-on-and-so-forth.

Owner offered to provide us with a "private" room at the 3rd floor for a Karaoke session. We really didn't want to waste our money, so we struck a deal. Karaoke provided was a make-do type of set-up. Fine.


4. "ICE BAR" - Is like an ice-chest. Four/five blocks of dripping ice were stacked together to depict a small couch. Of course, you can't sit on it since it's wet. The silver-sided foam insulator sheet, serving as the "water-proofing" so you can sit on the ice, was likewise wet. What's the use?

On the far end is a "refrigeration" unit used by reefers (or refridgerated van). This was the one keeping the room cold.

And the attempt to give the room art was likewise lame. The ice-scupture with a bottle of Tequila in it has already lost its shape and was dripping all over the place.

The Ice Bar room was wet, uncozy, and pathetic.


5. Live Band and sound system were terrible.


6. Restroom was a pigpen. urine on the floor, smelled terrible, unsanitized.


I am NEVER going back there and you should not waste your resources in this rat-hole.

  • Visited April 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Visitor rating
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    2
    0
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
9 helpful votes 9 helpful votes
“One of the worst!”
1 of 5 stars Reviewed June 24, 2012

Poor service- no one accomodated us to give seats when we arrived, we set up our own tables and chairs!
Unappealing food- chicken was sooo oily, liempo mas marami pang taba kesa laman, other food was cold na, i didnt even try their gulaman for dessert bec it looks (and my friend said so) walang lasa.
The ice bar downstairs was literally part ICE and BAR. Upon entering, the guy told us we couldnt take pics unless we buy their drinks. Oh pleaase! We were so not interested to take a dripping sculpture of a fish! The whole place smells like a fish (wet) market! Were Definitely not coming back

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
9 helpful votes 9 helpful votes
“Such a waste of money”
1 of 5 stars Reviewed June 13, 2012 via mobile

Food is crap. Steak is as cold as ice and like a gum!!! Place is so small. Only ice chair available is good for 2pax! Service attendants suck! My friends and i are all disgusted at this

    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
1 review
6 helpful votes 6 helpful votes
“So bad it doesn't deserve any stars”
1 of 5 stars Reviewed June 13, 2012

Food served cold. Steaks in slice n dice are way better than their steaks. Steaks served/tasted like boiled meat. Worst service, worst food, worst place.

Visited June 2012
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
2 reviews
9 helpful votes 9 helpful votes
“Bad place to go.”
1 of 5 stars Reviewed June 12, 2012

Possibly the worst service I have every received, I had the disappointment of watching the fight at your venue! Shame on you guys! Read the internet reviews about this venue before you go…. They all say YOU WILL ONLY GO 1 TIME! – poor poor service! – food was good venue nice! Bad management!

  • Visited June 2012
    • 4 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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