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“hated every minute” 1 of 5 stars
Review of La Mansion Inn Arenal Hotel

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La Mansion Inn Arenal Hotel
La Union de Nuevo Arenal, Nuevo Arenal 050807, Costa Rica   |  
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Hotel website
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Hotel amenities
Ranked #1 of 2 hotels in Nuevo Arenal
Philadelphia
1 review
5 helpful votes 5 helpful votes
“hated every minute”
1 of 5 stars Reviewed October 1, 2007

STAY AWAY FROM THIS PLACE!!!!!!
There are so many other options that are far better than this one. It's distance from the attractions are the least of your problems. The "staff" that others refer to are two people... one good one bad. Hopefully you wont get stuck with the co-owner who is a mess. She was spacy and forgot to put us down for dinner one night- and so we never ate! the rooms musty and damp and over run with aunts (both our rooms we made a change halfway in to our stay.)

We wanted to go on additional tours - tours that are from the hotel fishing horseback riding but we couldn't find any staff members to book the trip. It really was the most horrible place to stay and try to relax. My one dinner i ate so salty I couldn't swallow it... The pool filter not working so a refeshing dip was with tons of dead bugs and lawn clippings! AGAIN there are so many new options in the area I'd skip this one at all costs!

aND I WOULDN'T HAVE WRITTEN THIS IF I HAD GOTTEN A SIMPLE SORRY FROM THE MANAGEMENT INSTEAD THEY BLEW MY COMPLAINTS OFF!

  • Disliked — Most of it bad service bad food bad rooms
  • Stayed September 2007, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 people have reviewed this hotel

Traveler rating
    118
    26
    5
    2
    4
See reviews for
41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
manhattan beach
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 1, 2007

this is such a beautiful place it is luxurious scenic and peaceful and the food is just wonderful the staff books all tours if you need them the lake view is incredible it is 40 minutes outside of la fortuna which some might not like so when you go on the rafting trip or ziplining or any of the other great adventures there you start off a bit earlier but you are more than compensated by the ambience of this great place we will absolutely come back


ken manhattan beach, ca

  • Liked — scenery and room
  • Disliked — nothing
  • Stayed September 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, NM
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed August 28, 2007

We only stayed here one night in July, 2007. Too short a time but we were trying to get a good overview of the country - which we did. We loved the Arenal area. It's beauty is awe-inspiring. We drove here fron the Puntarenas area, going around the lake, through the town of Arenal - which has a strong German influence with German bakeries and restaurants galore - to this lovely Inn. The owner greated us upon our arrival, which was earlier than normal check in time. At this point in our travel we were overcompensating for arriving late and driving at dark, something we were trying to avoid. Nonplussed, he invited us to share a welcome drink with him and gave us a tour of the property. This is not a large resort but a lovely, well-planned out property overlooking a lush valley. Great lap pool, enormous hot tub with infinity edge, beautiful accommodations. We loved our room, which they had upgraded to a suite. We had a separate sitting area, hot tub area, and a separate bedroom with two additional beds. If we go back, this is where we'll stay, and put our grandkids in the other room. The concierge recommended a fabulous restaurant at another hotel closer to the volcano for dinner and volcano view - the Kioro - just about 10 km away. It was one of our most fantastic meals in Costa Rica and the volcano view outstanding. They have huge floor to ceiling windows that open up completely so you get a close up view of the volcano, which you want to see at night when the lava is glowing. During the day, it only appears as white, due to the ash covering. Unfortunately, it started raining cats and dogs when we got to Kioro so we didn't get to enjoy the fireworks - another reason to return. Breakfast the next morning at La Mansion was excellent - fresh fruit, breads, eggs, anything you wanted really. We chowed down and hopped on the road for the Guanacaste coast, remarking about what a great property this was and who we would tell about it.

  • Liked — Pool, room, restaurant, people
  • Disliked — nothing
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 24, 2007

We stayed at La Mansion for four nights and had a wonderful time. Our cottage was secluded and cosy with plenty of room for the four of us and a fabulous view of the lake. We sat on the verandah watching beautiful sunsets in the evening. The staff were so friendly and helpful and because the place is so small they get to know you and your preferences very quickly. Breakfasts are fantastic with beautifully presented fresh fruit and just about anything else we wanted to eat, and the dinners were great too - all in all a great start to our vacation in Costa Rica.

The Malik family - Irvine, CA

  • Liked — Friendly, personal service, great views, great food
  • Disliked — Distance from the activities we wanted to do
  • Stayed July 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 29, 2007

My husband and I stayed here for five nights during our honeymoon in May 2007. During our entire stay here we felt very comfortable and well taken care of by the staff.

The rooms are nicely decorated, clean, and have amazing views of the lake and surrounding grounds. We spent quite a bit of time at the pool just reading and looking out at the wonderful view.

On of the great things about this place was that they were very accomodating when it came to menu selection. We were able to tell them whatever we wanted for our meal and they were able to provide it for us. They also are great about arranging activities for their guests.

  • Stayed May 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2007

We stayed the week of May20th, 2007. I want to personally thank Godfried and his staff for their excellent service, phenomenal food, and amazing accommodations. What a beautiful beautiful place and an exquisite relaxing atmosphere. I can't think of a place where I have ever relaxed and been pampered more and still have the opportunity for adventure. And the view from the vanishing soaking pool kept us lounging in the warm waters well after sunset. Stunning.
La Mansion at Arenal will definitely be our destination again next trip.

The food was the best we had in over two weeks of travel around CR. The cooked to order breakfasts (complementary) cant be beat. They have a good bar and an excellent wine selection favoring the reds.

La Mansion also arranged for tours, guides, transportation, and fees for any of the sites we wanted to visit. The prices were more than fair and the service top notch.

Godfried even loaned me his brand new personal camera to photograph our adventures away from La Mansion after we had an unexpected camera loss on the Picuare River a couple of days before. How often do you see that kind of service anymore?

The rooms really are as beautiful as the pictures on their website.

  • Liked — Fantastic service, food, and incredible views
  • Disliked — Slightly remotelocation, and that we had to actually SHARE this paridise with a few other guests.
  • Stayed May 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, MD
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 14, 2007

La Mansion is far superior to Tabacon in this area if you like quiet luxurious and romantic hotels and dislike touristy and crowded areas. My husband and I spent 4 nights at La Mansion and were very very impressed with the personalized service and loved having our very own casita. The food at the hotel was wonderful and the sounds of the birds waking us every morning was so peaceful. As quiet and peaceful as the resort is, it's just a stone's throw away from outdoor adventure -- try the hanging bridges, waterfall rapelling and ask the owner of La Mansion to set you up with your own private tour of the cloud forest where you can zip line. What a wonderful place to stay!

  • Stayed February 2005, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Mansion Inn Arenal Hotel

Address: La Union de Nuevo Arenal, Nuevo Arenal 050807, Costa Rica
Phone Number:
Location: Costa Rica > Province of Alajuela > Nuevo Arenal
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Nuevo Arenal
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
This exclusive and luxurious Arenal hotel is located amidst overwhelming nature and tropical gardens on the scenic ARENAL LAKE. The inn is made up of 17 luxury boutique VILLAS of 1-3 bedrooms, all with their own private tropical gardens, terrace, AC, satellite TV, fridge and sweeping lake views. The Mansion Inn is the ideal starting point for the activities in the ARENAL and TENORIO area, like fishing, Hanging Bridges, Canopy, Selva Leona,Volcano Hike, Bird watching, Venado Caves, Rio Celeste...... ... more   less 
Also Known As:
La Mansion Inn Arenal Hotel Costa Rica/Nuevo Arenal

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