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“Home away from home” 5 of 5 stars
Review of Yama Shizen

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Yama Shizen
4.0 of 5 Hotel   |   185-6 Aza Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido   |  
Hotel amenities
Bangkok, Thailand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Home away from home”
5 of 5 stars Reviewed June 6, 2013

The place is fully equipped with all the things you may need and want in your own home.
It's just a short walk to the ski base but I won't recommend carrying your ski uphill.
Many restaurants and shops within walking distance, so close to everything.

Great place for family and friends. Will be back soon.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    43
    22
    2
    0
    2
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16
26
Solo
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2013

I was in Yama Shizen last December with some girlfriends on skiing trip to niseko. As usual we choose HT holidays as staff are very helpful and friendly. We been using HT holiday a couple of time, as they never disappointing us at all. The apartment is new and zen. We love the place except location may be a bit walking distant to the skiing slops. A perfect place to stay if you don't mind walking a bit. I would highly recommend Yama Shizen if you are first time in niseko.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 6, 2013

7 guys stayed at Yama Shizen Apartments in Niseko Hirafu in February.
We found the facilities modern and clean and within a 10 minute walk of the ski valet.
Our apartment was on the 6th floor with elevator access. We had 3 bedrooms and 3 bathrooms and a well appointed kitchen.
This apartment also had an outdoor Jacuzzi on the large main balcony and we found this a wonderful way to relax the muscles after skiing.
Hokkaido Tracks manages this and many other buildings in the area and we found their staff very helpful and obliging. The ski valet mentioned earlier is complimentary if you stay at one of their properties and who could complain about not having to carry skis back and forth.
Yama Shizen would be my choice when I return to Niseko.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed March 26, 2013

We have stayed three times at the Yama Shizen for ski holidays and have just booked for a fourth time. Why? When you arrive it is what it says it is and more. The hotel is ideally situated close to lifts, cafes, entertainment and shops. The rooms are immaculately presented having all that we need in the way of utiliites including items for in-room catering and utilites to wash and dry ski gear in an adjacent personal service room. Most important of all for us though is the high level of service from all staff there from the administrative people who were always ready to assist with advice and logistical help, to the almost invisble services staff who saw to the clearning and restocking (towels etc) of the rooms without intrusion. We are frequent travellers who enjoy having things go smoothly. This is a hotel I always enjoy going back to because I know that they are consitent in the high qulaity of services provided, and the accomodation is excellent. For us, the Yama Shizen ticks all the boxes for a predictable quality holiday experience. Craig Baird

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon F, Guest Relations Manager at Yama Shizen, responded to this review, March 28, 2013
Thank you for your review. It is always great to hear from our repeat guest. We are happy we are always able to make your holiday an enjoyable one. I am going to pass on your feedback to all our staff which I am sure will make them happy to hear your positive comments.

Thank you once again for taking the time to review Yama Shizen and I do hope that I can welcome you back in the near future.

Kind regards,

Simon Foster
Guest Relations Manager
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Sydney, Australia
1 review
5 of 5 stars Reviewed March 25, 2013

We booked online via the HT Holidays website for a stay of 8 days from 01.03.2013. Upon early arrival* we were shuttled from the Hirafu Welcome Centre by HT Holidays friendly and prompt staff. The accommodation was exactly as described online and met our expectations. The studio size was more than adequate for the two of us with ample storage inside the room as well as outside the room in a locked storage cupboard and there was plenty of room for our gear in the lockers downstairs (locker for boots etc / lock ups for boards). The kitchenette was resourceful enough to get a meal started for downtime during the day and for a quick feed at night. Location wise; we were about a 5 to 10 min walk from the Gondola which was just far enough to get the blood pumping prior to our first turns of the day and a short walk downhill to the bus stop for Kutchan and the other resort shuttles. We would stay again and have already recommended to our friends. Thanks to HT Holidays for making this an awesome trip... *We arrived 2 hours earlier than expected and HT Holidays staff were ready to meet up with us after a quick call on the way in from the Airport.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon F, Guest Relations Manager at Yama Shizen, responded to this review, March 28, 2013
Thank you for taking the time to review Yama Shizen. We are glad you enjoyed your stay with us and that everything was as expected.

I will pass on your positive feedback to all our staff and we look forward to seeing you again next winter.

Kind regards,

Simon Foster
Guest Relations Manager
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Hong Kong
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 15, 2013

Modern, light and very comfortable apartments that are 5 minutes away from the ski lifts. I stayed with kids and we had a great time. Everything is within walking distance and Niseko is a wonderful place to ski and eat. Relaxed, small and beautiful.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon F, Guest Relations Manager at Yama Shizen, responded to this review, March 28, 2013
Thank you for taking the time to review Yama Shizen.

Thank you again for taking the time to review us and we look forward to welcoming you back to Niseko next winter.

Kind regards,

Simon Foster
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 6, 2013

We booked our accommodation through Deep Power Tours. We are saying in a "b" room. It is just a room with a king size bed, TV, small sofa, fridge, microwave. It is a very comfortable room, but definitely small for 2 people with a lot of snowboard/ski gear. A washer and dryer is nice, but is shared with another room. I would rate this accommodation a 5/5, but their needs to be a shuttle service to the gondola. It is a very long walk up a hill to get there. Definitely wears you out before you've even started your day. NOTE! If you want breakfast you need to book it 3 days in advance and they will deliver it to your room - about 12AUD equivalent per person.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon F, Guest Relations Manager at Yama Shizen, responded to this review, March 14, 2013
Thank you for reviewing your stay in Yama Shizen and giving us such a high rating. We do have 2 breakfast options at Yama Shizen - breakfast delivered to your room or Yama Shizen also has a buffet breakfast each morning from 7:30 am to 10:00 am in the ground floor restaurant, Yama Dining. The cost is 1500 JPY per person. Apologies about the unavailability of the Yama Dining breakfast during your stay - we are pleased to announce that this will be available without prior booking all of next winter.

An alternative to the walking path to the Gondola and the HT Ski Valet (where you can leave you boards / skis & boots at night at no charge) is the free village shuttle bus which has a stop on the main street, about a 80 meter flat walk from Yama Shizen. Yes the 1 bedroom apartments ("a" side) are substantially larger than the studio rooms ("b" side).

I hope we see you again in Niseko.

Matt Dening
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Yama Shizen

Address: 185-6 Aza Yamada, Abuta-gun, Kutchan-cho 044-0081, Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Amenities:
Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #3 of 19 Hotels / Ryokan in Kutchan-cho
Price Range (Based on Average Rates): $
Hotel Class:4 star — Yama Shizen 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Yama Shizen complex comprises 39 apartments in two buildings. Completed in 2007 (West Building) and 2008 (East Building), Yama Shizen is also the home to Hokkaido Tracks Holidays. ... more   less 
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Also Known As:
Hokkaido Tracks Holidays Niseko Hotel Kutchan-Cho
Yama Shizen Japan/Hokkaido - Kutchan-Cho

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