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“Private onsen in your room” 4 of 5 stars
Review of Niseko Prince Hotel Hirafutei

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Niseko Prince Hotel Hirafutei
204 Yamada, Abuta-gun, Kutchan-cho 044-0081 , Hokkaido   |  
Hotel amenities
Certificate of Excellence 2014
Hong Kong, China
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Private onsen in your room”
4 of 5 stars Reviewed July 17, 2012

stayed in a Japanese western room with private onsen. loved the private onsen. there are communal onsens too. the room was clean and well equipped. lighting was not very good though. the design of the whole hotel was a bit dated but it's well kept and well maintained. i was very pleased with the buffet breakfast and dinner. although the food wasn't top notch, it was good quality. the selections were wide. staff was friendly and professional. i also got to try Japanese food that i wouldnt have been able to order if i had gone to a japanese restaurant myself ordering a la carte.

Room Tip: definitely go for the ones with onsen
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 9, 2012

Stayed 2 nights in March 2012 and the location of the hotel is excellent - right next to the ski slope and lift. Although the front desk staff speaks limited english, they were extremely helpful in figuring out what we requested and assisted us with our ski rentals. We booked a room (japanese style)with a private onsen and the view is great (overlooking the ski slopes, while soaking in the hotspring). Nevertheless, the room is a little small, with a separated shower room (next to the onsen) and the toilet (by the entrance of the room). As the hotel is pretty old, do not expect nice and modern decor. The room is a bit worn-out and for 2 person, it's a good size. Will advise adults with children to book a bigger room. Dinner spread at the restaurant is fabulous with a wide selection of western and japanese cuisine, which we loved it. The breakfast selection, on the contrary, is not as extensive and consist mainly of japanese food. There are 2 computers by the side of the front desk (next to the elevators) and you can go online, though it is limited to 15 minutes usage if there's a queue. Wifi is available within the hotel and it costs 1,200 yen daily. If you choose not to have your rooms cleaned by housekeeping, you will get a 1,000 yen voucher which you can off-set for your ski rentals or shop at the souvenir shop. The ski storage building/area is next to the main hotel building and the stairs will lead you to the ski slopes. Storage area and lockers are well-maintained and you can set your own passcode to lock/retrieve your equipment at no cost. As part of the hotel's clientele includes students, certain timeslots for the public onsens are blocked for them. Hence, do check with front desk.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shah Alam, Malaysia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 18, 2012

Didn't stay at the hotel but frequented this Onsen whilst I was doing a season in Hirafu.

This is definitely the best onsen you will find in the village. With the Hokkaido Tracks passport you will get in at 600 yen which is a bargain. Bring your own towels and you won't even have to rent them.

The onsen is huge. The outdoor pool faces the Family Run so you can relax whilst looking at others fall on their bums. The best pool is definitely the one where you can lie down. The amount of times I've fallen asleep in there is amazing. There's also a cold pool, another hot pool indoors and a sauna.

Go to this onsen and you will not be disappointed.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 27, 2012

This was my 11th year skiing at Niseko and in the past 8 years, I picked to stay at Hirafutei among others although there have been lots of new developments in the area. Excellent location as it's located right on the ski slope!

I always love their staff as they are always smiling with great services. Some of them do not speak English well but they try hard to serve the best they can. The hotel has 3 types of room - Japanese room with in-room hotspring, YES, there's a small hotspring in the room which most of them are facing the ski slope, with tatami bed! The 2nd type is Japanese standard room, also with tatami bed. The last type is western room, with beds, this might be for some people who do not used to sleep on the floor. Humidifier is provided in the room as well.

Hirafutei does not have superb deco and it's purely a traditional Japanese hotspring hotel. What I really like is their hotspring facilities. After a day of harsh exercise, muscles are tense and sore, their huge hotspring area is where i cure my pain! They have 3 indoor hot pools, one outdoor hot pool, a cold pool and a sauna room.

The other thing I enjoy most is their breakfast varieties. There is a huge hall serving breakfast everyday, with both Japanese and western styles. 5 sessions of food incl bread/soup, western style, japanese style, tofu and soba, and salad table. I feel very fulfilled every time I finish the breakfast and start my refreshing day of skiing!

Used to have free wifi at lobby area but starting from this year, they charge 1200yen per day per room which is quite expensive. Nevertheless, they have two desktop computers placed at lobby which you can still enjoy going online with limited time access.

One big TIP: if you hang the "No Cleaning" sign outside of your room, you are granted 1000yen coupon per day without providing such service. You can spend the coupon at their cafe, souvenir shop, and even on rental (ski/snowboard equipment) but not the room charge.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 5, 2011

We are a group of 2 mothers and 2 daughters age~10. We planned to stay for 7 days, but extended to 9 nights as a result of the Earthquake. We checked in on the Thursday before the quake, and was advised to stay on in Niseko and avoid Tokyo.
Throughout the aftermath of the earthquake, the hotel staff never once showed any signs of gloom. Yes, the smiles were a little muted and the tone a little less cheery. But the service especially at the breakfast buffet remained top notch, almost stoic. The service staff made sure that the little ones are well taken at breakfast; by the 3rd day, they knew what the girls liked.
We stayed in a room facing the slopes. The mummies could lunch in while catching glimpse of their bunnies going down the slopes with their ski instructors. We slept on Tatami mats and loved the alternative experience from sleeping on beds. The ski school is 10 seconds away on skis, next to the family lift.
While the room came with an ensuite, we showered at the onsen everyday. After a hectic day on the slopes, the soak in the onsen was badly needed. The onsen was well stocked with premium toiletries that could be purchased from the souvenir shop to be brought home.
The location of the hotel is spot-on. It is a 5 minute walk from the bus station that connects to the airport, and it is surrounded by a delectable range of restaurants within 5-10min by foot. We did not dine in the hotel except for breakfast, yet we never went back to the same restaurant for dinner during the trip. The range is inexhaustible.
Amidst the fear mongering by the foreign media over the quake and subsequent Fukushima nuclear meltdown; and the countless worried calls from loved ones at home, Hirafutei provided us with a sanctuary of calm and peace. We had a blast and we cannot think of a better place to stay.

Room Tip: Choose a room facing the ski slopes instead of having a view of Mt. Yotei. You pay less and wake up...
See more room tips
  • Stayed March 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 2, 2011

We stayed at the Hirafutei from 14th-21st Feb 2011, so 7 nights. Staff seemed friendly enough, and would always try their best to help.

The location is perfect, you just nip out the back of the hotel, down a walk way to the locker rooms, which seem very new, and then out onto the family run, which takes you to a run that connects you the one of the main lifts.

We stayed in a traditional Japanese room, which was very pokey and small, and the beds are roll out matts, and they aren't very comfortable, especially if you're staying for 7 nights.
We booked a room with an onsen. It was nice to get into (it's a hot spring bath type set up), although it's quite small, so you would struggle to get 2 adults in there at one time. And it was so hot, that you couldn't stay in there for long anyway.

The hotel seems to attract groups of school kids, which makes the hotel quite busy at times.

The buffet breakfast was ok, although alot of it was Japanees style food, which is quite unusual to the western pallete.

We paid about $400-$500 per night there, i can't exactly remember. Which is alot, especially for a place where you sleep on the floor and your beds get rolled away to be able to use the living style area.

Were from Melbourne, Australia and would recommend any westerners to stay somewhere with actual beds and modern facilities. If i come back to Niseko i will definitely be staying at the Alpen Ridge, which are band new apartments, just down from the Prince, and they are in a perfect location too, ski in and ski out.

Also i would book direct with Ski Japan, they are fantastic and have a office in town to help with any enquiry.

I don't have any pics to put on, but all the ones that are already on here are a true indication of the hotel.

I hope my review has been help full.

  • Stayed February 2011, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Top Contributor
51 reviews 51 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 2, 2011

This hotel was a very good ski in ski out facility in Niseko. We booked the room and meals package. The number of restaurants in the hotel was limited compared to Prince hotels in other Japanese ski resorts. The buffet they serve was good but we got bored by the end of the week. Besides, there were many nice restaurants within walking distance from the hotel. The hotspring had both indoor and outdoor pools which were nice.

  • Stayed March 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Niseko Prince Hotel Hirafutei

Address: 204 Yamada, Abuta-gun, Kutchan-cho 044-0081 , Hokkaido
Location: Japan > Hokkaido > Abuta-gun > Kutchan-cho
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Ski-In / Ski-Out Wheelchair access
Hotel Style:
Ranked #5 of 19 Hotels / Ryokan in Kutchan-cho
Price Range (Based on Average Rates): $$
Number of rooms: 165
Reservation Options:
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Also Known As:
Prince Hotel Kutchan Cho
Niseko Prince Hotel Hirafutei Japan/Hokkaido - Kutchan-Cho

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