I've read some of the previous reviews and find a few of them rather unfair, especially those that mark the hotel down for being in a quiet town. It is true that El Tarter is quiet and I'm sure in summer it's not the most exciting place to visit but this hotel is perfect for those wishing to have a hassle free and enjoyable skiing holiday. Those that go on a skiing holiday and spend most of their time in bars or clubs rather than skiing should consider elsewhere.
The hotel and apartments benefit from being beside the El Tarter slopes and you can ski from the locker room, where you get a free ski locker, to either the gondola or the chair lift, after a day's skiing you can ski back to the locker room door if you're capable on the slope, so no carrying skis up a hill, a massive bonus.
The hotel is modern, spotlessly clean, well maintained and the staff are very friendly. Special mention to the bar and restaurant staff who are both very friendly and professional. They deserve credit for their service standard.
The food available at breakfast and dinner is incredibly varied and there is something for everyone. I agree with previous reviewers that some labelling might help but apart from that I've no complaints about the food, it's fresh, plentiful and a good standard. The only thing I would criticise is the lack of fresh tea or coffee for breakfast, a four-star hotel really should be offering this at breakfast as the machine stuff isn't great.
Our room had a great view toward the town and wider Pyrenees which was nice and I don't see the point of paying extra for a slope facing room as you're looking at ski slopes all day when skiing. Housekeeping was both efficient and thorough and the rooms were maintained very well. If you want a double room then email reception in advance of your stay, the rooms come as a twin as standard.
The only criticism I have is that the rooms should come with both free wifi and a free safe. We paid for the wifi and safe but this really should be included. The free public wifi in the bar and lounge area is unpredictable and doesn't always work, something that really isn't good enough and needs to be addressed.
I rather enjoyed the games room in the basement with the indoor bowling alley, a great way to wind down after skiing with a few drinks.
Overall the stay was very enjoyable and we'd happily return. It's perfectly located for skiing and the hotel and staff are both pleasant and welcoming.
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- Also Known As:
- Nordic Hotel El Tarter