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“Very basic, but great staff!” 3 of 5 stars
Review of Zanom Sunrise Resort

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Zanom Sunrise Resort
Sunrise Bearch, Ko Lipe 91000, Thailand   |  
Hotel amenities
Certificate of Excellence 2014
Penticton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very basic, but great staff!”
3 of 5 stars Reviewed April 15, 2013

I give the staff a 5 star rating, but not the rooms. We thankfully had a beach side room which was great for our family to hang out on the deck and then take quick dips in the ocean which was literally only a few feet away. Unlike some other islands that we've been to, this one had 24 hour electricity which made it bearable because it was very, very hot and we were able to use the fan when we were inside the unit during the day. We spent one night in an air con unit and then moved to the beach side one. I'm glad that we were in the beach side unit because the other ones are very close together and would only be good to sleep in, not hang out in the hammock. The night bbq was good and the fish were super fresh and very handy since it is quiet on this beach. The rooms themselves are very basic and really need a few things to be worth the money that you're spending. They don't have any hooks to hang things on the walls (towels etc.), no small lamps, or soap etc. The first few days we were there they cleaned our rooms but not the last two. The big downer on this beach are the dogs. They howl and bark all night long. Not much this resort can do about it, but it's something to be aware of.
If you want a place for your kids to snorkel and be treated well, this is the place. Just don't go expecting a fancy resort.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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62 reviews from our community

Traveler rating
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10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 13, 2013 via mobile

Stayed for 4 nights which we booked online before travelling, we would have left sooner if we could! We got the most basic fan bungalow for 800-900b per night. First night whilst laying in bed a cockroach made its way through us, and there was lots of other bugs in the room for the duration. The rooms are really flimsy bamboo and get extremely hot, the bathroom was pretty awful with a hole made in the corner of the room used for drainage. We ate at the restaurant the first night as a large group (12) and there wasn't any rave reviews.

After the 4th night we moved next door to Castaway which was fantastic, although unfair to compare directly as it was double the price.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed April 8, 2013

resort is an euphanism for old shack

here is the deal, if i was charged 900 baht, it would have been 3 or 4 stars. but at 2000 b a night, it is simply not a good value.

for the positive, location is right on the beach, and the beach is beautiful.

for the negative:

the stand alone bungalows are cheap, old huts. paper thin bamboo walls, where you can here the conversations of your the local villagers. sunday morning was awoken by an electric rock band at the adjacent church. the bed was awful, rock hard. the bathroom sucked. tons of insects. no water pressure. no hot water on the last day. the AC did work though. 4 of the 5 light bulbs did not function in the bedroom.

the public bathroom next to the restaurant has an empty soap container for the two nights i was there. i guess the restaurant staff doesnt like to wash their hands.

and one last example. i ordered a late lunch. besides myself, there was only one other person in the restaurant. and 4 staff. my soda was brought 10 minutes after the food when i was nearly done. the coke was in eye's view, 15 feet away.

simply put, a rip off.

Room Tip: not near the church!
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  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZanomSunriseResort, เจ้าของธุรกิจ at Zanom Sunrise Resort, responded to this review, September 17, 2014
Thank you very much for your value comment which make us try to work hard for solve every problems of our resort and we also improve services by our best until now we've got The Hospitality Excellence Prize from Tripadvisor
(((Thank you)))
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 19, 2013

We stayed in a beach hut which was 2000 baht per night, which was probably out of our price range but we are happy we payed the extra - we had the beach just out the front with crystal blue waters and great snorkelling.

The restaurant was on the beach front and had a laid back feel - with good food and friendly service. The food was expensive but most of the restaurants on the island were about the same price (remote island).

If you want to relax by the beach and get in some good snorkelling without much effort this is the place to go.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 24, 2013 via mobile

location is simply great and sunrise is the most expensive part of this paradise island. but given the basic bungalows and the very very basic 'bathroom' , zanom is definitely overpriced with its bungalows!!!

  • Stayed February 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 11, 2013

We stayed at zanom sunrise for 9 nights in January and had a brilliant time. The location couldn't be better, directly in front of beautiful crystal clear waters. We could see nemo fish whilst snorkelling around the coral just by the resort. Zanom is made up of a series of bungalows some actually on the beach. Ours was just behind the restaurant but still on sand and you still felt you were near the beach. We stayed in the family bungalow which had 2 double beds both with mosquito nets and 2 fans. The bungalow was all timber and rustic but was just right for us. There was a hammock and seating area too. The bathroom had a flushing wc and cold shower ( the bathroom was especially basic) but it was just fine for us and the children. Our room was cleaned daily and fresh towels too! The best thing by far about zanom was the staff. You could not fault the efforts and service of this friendly bunch. Mai, Bang and the gang were always on hand with a friendly smile to give you info or help with anything like booking a boat trip. Nothing was too much trouble. The restaurant was great and many people staying on sunrise beach used zanom restaurant regardless if they were staying there. The Tom yam soup was to die for and my children couldn't get enough of the spring roll!! Try the thai green curry. The free sun loungers for guests and free wi fi was greatly used by us. We miss our lazy days at zanom just chilling and taking in the happy laid back atmosphere there. Having breakfast up stairs over looking the sea cant be beaten. The owner and his wife have done a great job with the place and my children loved playing with their baby son. All in all an amazing stay and a real Thai experience. Book in advance in high season to avoid disappointment.
We will definitely go back one day soon. Thank you zanom sunrise for everything.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2013

We stayed at Zanom for 2 nights, staff were very nice and helpful. The place was reasonable priced. Foods were very nice and reasonable. We are coming back again.

Special thanks to Khun Mai that picked us up from the school and the other 2 staff that dropped us off at Pattaya beach.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zanom Sunrise Resort

Address: Sunrise Bearch, Ko Lipe 91000, Thailand
Location: Thailand > Satun Province > Ko Lipe
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #9 of 40 Specialty Lodging in Ko Lipe
Price Range (Based on Average Rates): $
Number of rooms: 12
Official Description (provided by the hotel):
Zanom Sunrise is open all yearSanom Sunrise is a small family run place on a quiet part of Sunrise Beach. There is a pleasant restaurant, right on the beach. ... more   less 
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