We decided to try lunch again here this week, having previously had a poor meal here a few months ago. We thought we would give it another chance as we have been many times over the years for family meals since the restaurant opened and always had an enjoyable meal and excellent service. This time we were very disappointed with the length of time we had to wait for our meal and the service generally. The restaurant was fairly busy but this hasn't affected service on previous visits. Once we were seated, we were there for over 1 1/2 hours and in that time only had a main course. We were looking forward to dessert but gave up waiting for someone to take our order. The restaurant was not busy at all by the time we left. The food this time was ok and fortunately the 3D puzzle book and crayons kept our 4 year old grandson busy. When we got up and went to the till to pay, the waiter kindly offered us money off the bill to try and make amends and said there had been a "problem in the kitchen". If this was the case, then perhaps we should have been informed. Unfortunately we shall not be returning.
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