I stayed here for two nights with my husband during the winter. This hotel is definitely for people interested in winter sports, with a large wet room area for changing into and out of ski gear (which you can rent from the hotel) at the entrance. Our room was quite nice, with two twin beds, a small sink and kitchenette area, and a really nice tatami space for relaxing and drinking. The hotel has a decent restaurant and nice onsen which were small but very soothing. A great private outdoor onsen is also within walking distance. Also, you can access one of the slopes by only a short walk from the hotel itself, which is very convenient.
As for the area itself, there is actually a lot to do in Zao if you like skiing or snowboarding, with lots of courses, and there are also beautiful areas you can reach by cable car without the skiis. The owners, who are parents of my colleague, went out of their way to help us find the slopes and courses for beginners. All in all we had a very pleasant stay here.
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