I recently spent 6 days here with my husband and 1 year old son, and we had a fantastic time. This ski resort has done a terrific job of making their property multi-purpose, and we loved the warm weather options.
Location - roughly a 2 hour drive from Pearson, mostly highway driving. No off-roading necessary. Club Intrawest is located in a small ski resort area called Blue Mountain Village - shopping, dining, and hiking are all available in the village which is a very short walk away. If you need more urban amenities (like a Walmart), it's a 10 minute drive to Collingswood. Very convenient.
Property - Beautiful! Everything was very clean and well maintained. The lobby was small but efficient and pretty. All the common areas were nicely decorated and functional, with lots of opportunity to spend time with larger groups if you're traveling with friends or family. There are both indoor and outdoor spaces to relax, such as a clubhouse and a deck.
Activities - There are 2 pools (1 for kids, 1 for adults) and 2 hot-tubs, both small but quite functional. There's a game room for kids, a media room for adult gatherings, a sand pit, and several barbecues to be used by guests. During our stay, we found everything clean and in working order, and definitely sufficient for our needs. There's not much by way of structured activities going on at the resort, but with the Village, hiking, mountain biking, and a beach all quite close by, it doesn't seem necessary.
Staff - everyone we dealt with was great. Our room was ready on time and the check-in process was very smooth and informative. We asked for a pack-n-play, and it was delivered within 15 minutes, and they also threw in a high chair (which we've never even been offered before). We didn't require much assistance during our stay, but check-out was also quick and easy, and everyone was pleasant and helpful.
Food - no room service, and no onsite restaurant. There is a breakfast served on weekends, which was mediocre. Given the proximity to the village and the fact that each vacation home has its own kitchen, you didn't really need food options at the hotel. They did offer frozen meals that could be cooked in your oven or microwave for purchase, but we didn't try them - easier to just by food and the grocery store.
Rooms - we stayed in a 2 bed / 2 bath 2nd floor vacation home in the Otter house. It was quite large, bigger than our NYC apartment, and very comfortable. Mainly used for ski season, there is a stone vestibule when you enter for disrobing dirty and snow covered clothes - but for summer, we found it useful for wet and sandy clothes as well. Through the 2nd door was a large hallway with both bedrooms and the hall bath, which opened into a great room of living, dining, and kitchen. Straight back was the porch, adorned with 4 Adirondack chairs and a hammock (this was the only thing that wasn't clean, and we needed to beat it with a towel to get the dirt off). The beds were pretty hard and uncomfortable, which was frustrating. There was a ton of storage scattered throughout the unit, and a washer dryer in the unit. The kitchen was well stocked. The master bathroom was really dark (sink and tub are actually in the bedroom, but for the shower and toilet, there were 2 small lights that didn't do the job), but the hall bath was larger and more functional. The units themselves were quite quiet, but out on the porch, or even in the living room with the screen door open, we could hear the neighbors also outside as if they were in our unit.
Overall we had a great vacation! We would definitely return to this resort in the summer, and will add it to our list of ski areas to try.