I Traveled to Japan with my husband and son and had the worse service and cultural experience while staying at the Toyoko inn.
The hotel it self is clean and tidy but the ladies at the front desk reception were rude and very unhelpful. My son got sick with croup and ashtma while staying at the hotel. I went to the front reception asking for help and directions to the nearest hospital. The ladies at the front counter took their time and just gave me a map and a phone number to call a taxi. When I called the taxi, I gave him the map and pointed to my destination wich to my surprise was only one block away from the hotel and it was closed. The taxi driver was kind enough that when he realised the hospital was close, he waited for us and droved us back to the hotel. I went back to the hotel and asked againg for help and informed them that my son was very ill and that we neede a hospital. The lady at the front couter could not call me an ambulance or tell me where I could find another hospital.
For the above reasons I would not recomend this hotel to anyone as in the case of emergency I do not believed the staff have the proper traning and helping foreigners did not seing to be in their priority list.
- Also Known As:
- Toyoko Inn Higashihiroshima
- Toyoko Inn Higashi-Hiroshima Ekimae Hiroshima Prefecture/Higashihiroshima
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