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“Good food, bad attitude” 3 of 5 stars
Review of Bottles

Bottles
5 Calle Tabonuco, Guaynabo 00968, Puerto Rico
787-775-1210
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Ranked #10 of 74 Restaurants in Guaynabo
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night, Dessert
Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night, Dessert
Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
“Good food, bad attitude”
3 of 5 stars Reviewed March 29, 2013

Visited Bottles recently with my wife. We were seated at a table for six in the restaurant because we said we were waiting for at least one other person but as many as three more. Since at first we didn't know if we'd be needing a full bottle of wine, we picked a half-bottle from their selection along the wall while we waited for the rest of the party. No sooner had we sat with our lowly half-bottle than our server came to us and asked us to move to the bar area "because they were waiting for a large crowd and didn't know if they would need our table." What? It really felt like they sized us up as petty consumers and figured they had made a mistake by seating us in the main dining area.

Eventually we were a party of five, drank two and a-half bottles of wine, spent nearly $60 p.p.--and did all of that while seated in the more informal area of the restaurant near the front. The food was great, don't get me wrong. It's just that, in retrospect, they'd figured they would waste their prime seating on us and had to be moved--wine, water, and all--to their least expensive space. Talk about being treated like second-class!

Eventually there would be enough space in the dining room that evening to leave us there, if they'd cared enough for a customer and not for a buck. And the large party that allegedly would overwhelm the restaurant never showed up. Clearly, it was only an excuse to get the "small potatoes" out of the way. What kind of management would do that?

  • Visited March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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243 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Fantastic!!!!”
5 of 5 stars Reviewed March 15, 2013 via mobile

A friend recommended this place. It was amazing!!! By far the best food we had all week! Our waiter talked us into sharing 2 dishes....perfect for a family of four! Do NOT order more than one dessert...can feed a whole village!!! Well worth the drive, well worth the money!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Too expensive food”
3 of 5 stars Reviewed March 9, 2013

Too expensive. For wine and tapas lovers. Friendly environment but place a little bit cramp. Have valet parking. This restaurant its over rated.

Visited November 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Horrible service! Good Food!”
2 of 5 stars Reviewed March 6, 2013

Terrible service! The owner is like Shrek, a big tyrant! Since the restaurant is packed, they dont care about losing a customer to bad experience. On the other hand, the food is amazing! Great creative menu, very different from anything else in PR. Go for great food, but just dont ask for anything special because they will not oblige.

  • Visited November 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
24 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“For big bellys”
5 of 5 stars Reviewed February 25, 2013

Excellent ambience, good selection of wine, food is very good...extremely large portions, you have to share. Like to go with friends to share and have a great conversation over dinner.

Visited December 2012
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