From start to finish our stay at O'Reilly's was a waste of money! The front office crew had no idea whats heads and tails and the management seem to be more into thier coffee breaks than assissting their own staff when needed, "very poor" before we even got to our room we stopped into the cafe only to witness a manager yelling at a young staff member at the top of his lungs with the place filled with customers. "Unprofessional." While waiting in this cafe you must have to be someone of importance to get served as we stood around for what seemed like 15-20mins just to get some milk and soft drink, We couldn't wait any longer so we put the stuff back unlike some people who just got fed up and walked out with the items. We got to our rooms and found it really run down and in need of a re-furbishment and steam clean. If you stay at this place be aware that the money you spend on the rooms is not worth it and the resturant is over priced and takes as long time for your measl to come out. The O'Reilly's ancestors they must be turning in their grave. This is not the same place I came to as a child it is now just a money hungry greedy place who do not care about their guests or customers. DONT WASTE YOUR MONEY I WILL NOT BE RETURNING!!!
- Official Description (provided by the hotel):
- Located in World Heritage Lamington National Park, Gold Coast Hinterland, O’Reilly’s Rainforest Retreat, Mountain Villas and Lost World Spa is the perfect nature escape. Discover a world of lush rainforest, extensive network of bushwalking trails, stunning waterfalls and abundance of unique Australian bird and wildlife. Choose from the traditional charm of O’Reilly’s Rainforest Retreat or the private luxury of the Mountain Villas. For true rejuvenation, O’Reilly’s Lost World Spa offers therapeutic treatments and unique vinotherapy. ... more less
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- Also Known As:
- o`Reilly`s Rainforest Retreat, Mountain Villas And Lost World Hotel Canungra
- O'Reilly's Rainforest Retreat, Mountain Villas And Lost World Spa Australia/Canungra, Queensland