“Been a long standing Customer. Took my mum today and terrible, food cold!!!”
I took my mum to Chaobaby today about 330pm. I had the chicken coconut soup, got to my table and found it to be cold. I complained and then they saw that the urn was not hot and asked me to sit down and then came out and replaced it, Just said sorry.
I then had chicken satay, sat down and the chicken was stone cold!!!!!!! I asked to see the same man (presume some type of manager) and he just looked at me and then went to the chicken that thye had removed, presumably to make hot again.
I said the food is just not hot, surely you take temperature check????? They replied yes, and just got me some more.
I feel very bitter!!!
No refund no attempt to do something about it. When i got my bill, no further mention.
I have kept my bill and I look forward to a manager getting in touch ia this site and doing something about it...................
Sorry but -10 for this visit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 13, 2013
I'm sorry to hear that you didn't enjoy your meal during last visit. May I have your email address so that I could repsond to you personally?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.