We had lunch here a year ago and thought 'fantastic'.. wouldn't it be great to stay.. eat fully.. what an idea. I even reviewed the lunch on TA, and gave it rave reviews.
BUT - a year is a long time and I'm afraid to say things have downhill.
1. The bar area was as good as I remember as was the staff welcome.. universal and genuine. They could do with 'plumping cushions' on the sofas between guests as they clear tables 8/10.
2. My pint of 'Shropshire Lad' was wonderful too (9/10),
and then things went downhill..
3. Lunch on our arrival was an over-thick prawn sandwich and tasteless rillettes of duck.. 6/10
4. Our room was tatty with a broken shower, cracked bathroom tiles, two holes where there should have been a loo-roll holder, a chipped radiator, scuffed paint, scratchy towels. 4/10
5. Dinner menu was limited and no lamb at all - its EASTER!! 6/10
6. Dinner was tasteless (esp the chicken liver parfait and forestier jus ) and stale (esp the Yorkshires), roasties were old and hard, veg was very mushy. 5/10.
7. Service was friendly, but not at all efficient.. people left us far too long and forgot things more than once..6/10.
8. Breakfast was good, 7/10... I don't like black pudding and it was marvelous!
9, Checkout was good too and at least I was listened to, but I was not offered any sort of reduction.. despite listing my complaints there and then (and in detail). Admittedly it was very good value.. but I'd have thought a gesture was appropriate, and I left my e-mail address and to date have heard nothing.
Oh dear.. we so value attention to detail and GREAT food - - I was planning to return with my parents as I passed near on the A5, but now I'll go elsewhere I think.. what a genuine shame.
- Official Description (provided by the hotel):
- The hotel is a grade II listed building, built in 1735 standing on the banks of the River Severn. A central location less than 10 minutes from Shrewsbury town centre and 5 minutes from J7 of the M54. The entrance to Attingham Park (National Trust)is directly opposite the hotel. Seasonal menus feature local produce (2 AA Rosette Awarded. Log burner for cooler days. Local ales and fine wines to compliment good food. Free parking on site. Picturesque black and white cottage also on site. Flexible accommodation, doubles including Superior, twin, single, family and ground floor options all available. A perfect location to discover Shropshire. Alternatively if business brings you to the area the Mytton is perfectly placed for Telford, Shrewsbury and further afield. ... more less
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- Also Known As:
- Mytton And Mermaid
- Mytton & Mermaid Hotel Atcham
- Mytton Mermaid Atcham