We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect to visit Bifengxia Panda Base” 5 of 5 stars
Review of Moonstar Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save
You added Moonstar Hotel to your Saves list
Moonstar Hotel
3.5 of 5 Hotel   |   No.10 Zhangjiashan Road, Ya'an 625000, China   |  
Hotel amenities
Ranked #11 of 71 Hotels in Ya'an
Barcelona, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Perfect to visit Bifengxia Panda Base”
5 of 5 stars Reviewed January 16, 2012

We stayed here for a 3 days volunteering tour in Bifengxia Panda Base. The hotel matches perfectly with the standards of a 4-star hotel: clean, spacious and comfortable rooms, good breakfast and good restaurant.
Its only drawback is that nobody at the hotel speaks English, so even though the staff is very friendly, it is very difficult to communicate with them.
To reach the base of the pandas is very comfortable, about 20 minutes by taxi.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

26 reviews from our community

Traveler rating
    4
    14
    5
    2
    1
See reviews for
1
4
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Manchester-by-the-Sea, Massachusetts
Top Contributor
104 reviews 104 reviews
63 hotel reviews
Reviews in 52 cities Reviews in 52 cities
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed September 28, 2011

I spent three nights here as part of a panda volunteer tour in September 2011. I loved the hotel. After staying in three of China's largest cities for a week, this was a nice "escape" from the big city feeling. It was wonderful to sleep with the windows open and hear nothing but crickets (or cicadas?) at night and the rooster in the morning. The location that makes it so quiet makes it very secluded. Without a car, you have access to nothing in Ya'an if you're traveling by foot. It is on the opposite side of Ya'an from the panda base at Bifengxia, so budget about 45 minutes to get there in early morning traffic through Ya'an.

We ate at the attached restaurant for both breakfasts and dinners. All of the meals were good. Breakfast buffet was entirely Chinese though, no Western options other than fried eggs. There was coffee, but it was already milked and sugared on the hot plate. None of the restaurant staff speak English, so ordering dinner is tough without Chinese speaking assistance. That said, we still had great meals, if not exactly what we ordered.

Free wired internet in the room, wireless internet in the lobby.

The room was spacious and comfortable. Bed and bath were immaculately clean. The combination of a comfortable room and a quiet atmosphere was a much needed break at the midpoint of the trip. I would stay here again when I return, but would need a rental car or guide/driver to get me around.

Room Tip: Overlooking the front side, beware the rooster who starts crowing at 4:30 am. He's not heard if...
See more room tips
  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Top Contributor
165 reviews 165 reviews
60 hotel reviews
Reviews in 65 cities Reviews in 65 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed June 17, 2010

Stayed two night at the Moonstar Hotel. The service and food is wonderful. (Sme of the best food we had, however, it is a little difficult to get coffee in the morning. But you are in Chian so try the tea.) It was great to get out of the big city and be in a beautiful natural environment. It rained every night, but we slept with the windows open and it was the best sleep we had. Please note that the hotel does not have anyone that speaks English, change money or accept US credit cards. I would recommend a guide if you stay here. However, I would recommend a local guide in any city in China. My family was here for two days of volunteer work at the Bifengxia valley Giant Panda Researce and Breed Base.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Moonstar Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Moonstar Hotel

Address: No.10 Zhangjiashan Road, Ya'an 625000, China
Location: China > Sichuan > Ya'an
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 71 Hotels in Ya'an
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Moonstar Hotel 3.5*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Agoda and Despegar.com so you can book your Moonstar Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Moonstar Hotel China/Sichuan

Owners: What's your side of the story?

If you own or manage Moonstar Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.